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Digital Natives Aren’t Bogged Down by the Old Ways of Retail
Better Ecommerce March 29, 2018

Video: Digital Natives Aren’t Bogged Down by the Old Ways of Retail

Yes, there is something distinctive about so-called digital natives. They start with a clean slate and the advantage of building a business from scratch in the era of digitally empowered consumers.

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Shoptalk: Digital Natives Are Driving Retail’s Future
Better Ecommerce March 23, 2018

Shoptalk: Digital Natives Are Driving Retail’s Future

Digitally native retailers think differently and provide traditional retailers an opportunity to accelerate their transformation into the kind of operations that emboldened digital consumers expect.

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The Right Partnerships Are Key During Retail’s Digital Disruption
Better Ecommerce March 20, 2018

The Right Partnerships Are Key During Retail’s Digital Disruption

Retailers can catch up and keep up in an era of digital transformation by finding the right tech partners, says the man who just made a deal with the world’s biggest retailer.

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Fraud March 20, 2018

Signifyd’s Ecommerce Fraud Index Finds Account Takeover Fraud Up 80 Percent

Fraud losses increased 7 percent from 3.80 percent in 2016 to 4.0 percent in 2017. Losses during the holiday season were higher, with fraud increasing 24 percent from 3.07 percent in Q4 2016 to 3.83 percent in Q4 2017, according to Signifyd’s Ecommerce Fraud Index.

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Ecommerce Fraud Index cover by Signifyd
Fraud March 20, 2018

Signifyd’s Study Shows Growth in Online Fraud

Ecommerce fraud increased 7 percent in 2017, but a sweeping Signifyd study shows the story is a much more nuanced one. Fraudsters may be favoring new methods and just how big your fraud problem is has a lot to do with what you sell.

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Shoptalk: How Investors See Retail’s New World
Better Ecommerce March 19, 2018

Shoptalk: How Investors See Retail’s New World

The answer to the disruption in retail is to create something that is not a store. The answer is build experiences and sites and spaces that become woven into the lives of customers.

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Shoptalk: How Retail’s Digital Transformation Spurs International Sales
Better Ecommerce March 18, 2018

Shoptalk: How Retail’s Digital Transformation Spurs International Sales

Digital transformation in retail is about survival. Global expansion is about growth. On day one of Shoptalk 2018, the two ideas came together as international retailers laid out the keys to their success.

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Fraud March 15, 2018

Big Changes are coming in Visa’s Claims Resolution Process

Visa will be implementing the biggest changes the credit card network has seen in 25 years next month. Here’s what merchants need to know about how the world of claims resolution will be changing.

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Better Ecommerce March 13, 2018

Apparel Retailers Embrace AI to Build Stronger Bonds With Customers

It makes sense that apparel would be anxious to up its experience game, including how it stays in touch with customers and builds relationships. The vertical has been under a lot of pressure. Traditional apparel sellers are suffering from changes ranging from the rise of disruptive online sellers, to the casual fashion trend at work, to millennials’ focus on buying experiences rather than things.

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Better Ecommerce March 8, 2018

Don’t Ignore Your Customers After the Buy Button

Video: Eric Feinberg of Foresee talks about how online retailers can do a better job of providing an excellent customer experience from start to finish. After all, a customers shopping excursion hardly ends when he or she clicks the buy button.

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