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Yes, there is something distinctive about so-called digital natives. They start with a clean slate and the advantage of building a business from scratch in the era of digitally empowered consumers.Read More
Digitally native retailers think differently and provide traditional retailers an opportunity to accelerate their transformation into the kind of operations that emboldened digital consumers expect.Read More
Retailers can catch up and keep up in an era of digital transformation by finding the right tech partners, says the man who just made a deal with the world’s biggest retailer.Read More
Fraud losses increased 7 percent from 3.80 percent in 2016 to 4.0 percent in 2017. Losses during the holiday season were higher, with fraud increasing 24 percent from 3.07 percent in Q4 2016 to 3.83 percent in Q4 2017, according to Signifyd’s Ecommerce Fraud Index.Read More
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Digital transformation in retail is about survival. Global expansion is about growth. On day one of Shoptalk 2018, the two ideas came together as international retailers laid out the keys to their success.Read More
Visa will be implementing the biggest changes the credit card network has seen in 25 years next month. Here’s what merchants need to know about how the world of claims resolution will be changing.Read More
It makes sense that apparel would be anxious to up its experience game, including how it stays in touch with customers and builds relationships. The vertical has been under a lot of pressure. Traditional apparel sellers are suffering from changes ranging from the rise of disruptive online sellers, to the casual fashion trend at work, to millennials’ focus on buying experiences rather than things.Read More
Video: Eric Feinberg of Foresee talks about how online retailers can do a better job of providing an excellent customer experience from start to finish. After all, a customers shopping excursion hardly ends when he or she clicks the buy button.Read More