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How Apparel E-tailers Can Embrace In-Store Pickup
Better Ecommerce February 6, 2018

Video: How Apparel E-tailers Can Embrace In-Store Pickup

The gap between consumer expectations and retailers’ performance when it comes to buy-online-pickup-in-store, presents multichannel merchants with a vast opportunity to up their game and capture market share. Dean Frew, of the SML Group, has advice on how to do that.

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Downcast retail executive: Experian says nearly half know they aren't taking adequate measures to recognize online fraud
Fraud February 1, 2018

Should Online Merchants Fear Their Customers?

Retailers are missing out on millions of dollars in sales because they are not taking advantage of advances in the fraud field that squarely address the issue of “false declines.”

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An Amazon Prime airplane of the sort that fulfills the promise of two-day shipping
Better Ecommerce January 31, 2018

You Want That Online Order When?

The iPhone reshaped ecommerce, but nothing has had a bigger effect on online retail than Amazon Prime and its two-day shipping. Discuss.

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sleek interior of Rooted menswear store in Nashville
Fraud January 26, 2018

Rooted: Built from the Ground Up

Rooted is the premium apparel and footwear destination in Nashville. Signifyd helps them accept more orders, eliminate fraud losses and reduce manual reviews to focus on growth.

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Better Ecommerce January 25, 2018

What the Coffee Pour Over Wars Teach Ecommerce About Artificial Intelligence

Artificial Intelligence inspires passions among those who decry the loss of the human touch. In turns out, the beauty of artificial intelligence is not that it takes the human out of the picture; it’s that it allows the humans who are in the picture to tackle higher-level problems.

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Retail professionals scurry through the Javits convention center at the NRF Big Show.
Better Ecommerce January 23, 2018

Ecommerce Wisdom From NRF’s Big Show

Retailers need to build a new customer experience and much of the talk at the annual NRF trade show last week was about how technology— and particularly artificial intelligence — can help build that experience.

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Fraud January 19, 2018

Golden Denim Revives the Art of Making Jeans in Los Angeles

Global demand for handmade jeans creates tremendous pressure from international fraud syndicates. Signifyd protects Golden Denim with Guaranteed Fraud Protection.

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Better Ecommerce January 16, 2018

NRF Takeaway: AI Plus Humans Can Improve the Customer Experience

In the ecommerce battle to keep up with Amazon, humans are still integral to providing the kind of customer experience that consumers expect from the time they browse a retailer’s website until well after their package is delivered.

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Palace of Westminster
Better Ecommerce January 15, 2018

What to Know About Expanding to Global Markets

Expanding internationally is a big decision and a tough slog for retailers. Like most things it can be done well or poorly. Stories about a little bit of both from the NRF Big Show.

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Better Ecommerce January 14, 2018

NRF: Ecommerce Returns Are Ready for Their Close Up

Returns crush profit margins and disrupt the smooth operation of fulfillment and delivery. They are a tangible reminder that something simply did not go right. But there are signs at NRF that retailers are taking a new approach.

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