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The gap between consumer expectations and retailers’ performance when it comes to buy-online-pickup-in-store, presents multichannel merchants with a vast opportunity to up their game and capture market share. Dean Frew, of the SML Group, has advice on how to do that.Read More
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Artificial Intelligence inspires passions among those who decry the loss of the human touch. In turns out, the beauty of artificial intelligence is not that it takes the human out of the picture; it’s that it allows the humans who are in the picture to tackle higher-level problems.Read More
Global demand for handmade jeans creates tremendous pressure from international fraud syndicates. Signifyd protects Golden Denim with Guaranteed Fraud Protection.Read More
In the ecommerce battle to keep up with Amazon, humans are still integral to providing the kind of customer experience that consumers expect from the time they browse a retailer’s website until well after their package is delivered.Read More
Returns crush profit margins and disrupt the smooth operation of fulfillment and delivery. They are a tangible reminder that something simply did not go right. But there are signs at NRF that retailers are taking a new approach.Read More