About the Conference
eTail’s Ecommerce & Omnichannel Retail Conference is the leading ecommerce industry event, attracting senior-level retail marketing and ecommerce executives from the United States and from around the world.
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Learn how you can optimize your revenue and increase customer lifetime value by eliminating friction in the buying process — all while protecting your business from fraud, customer abuse and chargebacks.
Fearless commerce is what we call it and we can’t wait to talk more about how it leads to success. Come visit us at Booth W14. Better yet, your time is valuable. Why not schedule a meeting with us at eTail Palm Springs by filling out the form at the bottom of the page.
Day 1 Keynote Panel Discussion | 12:10 pm - 12:35 pm
Keys To Retail Success: How Customer Experience And Convenience Are Winning in eCommerce
Today’s busy customers are all about convenience and there’s a race to meet and exceed their ever increasing expectations. What are eCommerce must-haves to satisfy convenience demands without sacrificing engagement and your brand values? C-Level execs and VP's from some of the world’s largest retailers - Walmart and Dell, as well as leading tech companies like Signifyd - will share their thoughts around:
- Continuously evolving and pushing your marketing approach to engage customers online
- Evaluating what type of tech and experiences today’s customers expect
- Establishing internal core values focused on the innovation and integrity that customers demand
- Effectively communicating those core values to your customers digitally
- Never stop delighting: Building loyalty perks and shipping conveniences that make your brand completely accessible
Get the full agenda.