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Executive Assistant

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San Jose

Signifyd leads the world in bringing the insights, innovation and compassion required to foster fearless commerce in a time of increasing digital threats. Working with some of the industry’s most recognizable retailers and brands, we are focused on using technology to enhance customer lifetime value and protect enterprises from fraud so they can focus on growing their business. 

We process billions in ecommerce transactions annually through our Commerce Network of thousands of merchants selling in more than 100 countries. We focus every day on harnessing machine learning and artificial intelligence in more powerful ways to maximize our customers’ revenue and their security. None of that happens without the right people.

Our team’s strength is in its diversity and its acceptance of new ideas and new ways to look at old challenges. We are dedicated disruptors designing a new world of commerce at scale. We know humans are not one-dimensional and we celebrate the uniqueness each individual brings to the problems we solve and the culture we create.

We are looking to hire a dynamic, polished and ambitious Executive Assistant to provide high-level, strategic support to our CEO-founder through a period of accelerated growth and an increasingly public profile. This individual must act as an ambassador and liaison for the CEO to the rest of the company and to external contacts, so the position requires poise, excellent communication skills, tact and professionalism in the face of pressure. This is a unique opportunity to be a true partner to our CEO, be challenged and take on increasingly complex work over time that will significantly enhance our CEO’s ability to focus on the things that impact the company most. And the best part is you’ll do it all while surrounded by some of the smartest, kindest people in an incredibly supportive and employee-focused environment.

Activities & Responsibilities

  • Provide day-to-day support to the CEO, and some support to the CFO 
  • Effectively manage a heavy, complex calendar, travel schedule and all communication related to meetings, conference calls, invitations, events, board meetings, interviews, and media appearances and keep the CEO on time and prepared for all obligations throughout the day
  • Serve as administrative liaison with Board of Directors, including scheduling Board meetings and associated logistics
  • Respond to myriad meeting requests that require frequent re-prioritization, and collaborate effectively with other EAs 
  • Communicate changes and information to other parties courteously and effectively, which from time to time requires 
  • Assist in preparing and managing presentations and proposals and gathering data
  • Provide data-driven recommendations related to projects and initiatives that you are asked to be a part of over time
  • Conserve the CEO’s time by reading, researching and routing correspondence effectively 
  • Coordinate interdepartmental meetings and communications
  • Plan successful executive offsite meetings including location scoping, agenda planning, food, beverage, transportation and activity coordination
  • Process expense reports and invoices as needed
  • Be responsive to emails and phone calls, including correspondence and support outside of normal business hours as needed
  • Always use discretion, confidentiality and good judgment to handle matters
  • Balance maximizing the efficiency and effectiveness of the CEO, while also maintaining approachability and empathy in your interactions with others

Requirements & Qualifications: 

  • Bachelor’s degree
  • 3+ years of increasing Executive Support experience in a fast-paced, growth-oriented tech company, with 2+ at the VP level or above 
  • Impeccable organization and time management skills
  • Excellent verbal and written communication skills, with an ability to build and maintain strong rapport with executives and colleagues
  • Ability to multitask and prioritize daily workload effectively
  • High level of proficiency in G Suite (Docs, Sheets, Slides, Gmail) and Microsoft Office (Powerpoint, Excel, Word) 
  • Sound independent judgment and problem solving skills
  • Highly self-motivated and dependable work ethic
  • Ability to work well and maintain composure under pressure
  • Combination of both startup and large technology company experience is a major plus
  • *Must be located in the San Francisco Bay area 

#LI-Remote

Benefits in the USA:

  • 4-day workweek
  • Discretionary Time Off Policy (Unlimited!)
  • Talkspace Online Therapy Membership
  • Dedicated learning budget through Learnerbly
  • 401K Match
  • Stock Options
  • Annual Performance Bonus or Commissions
  • Paid Parental Leave (12 weeks)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Short Term and Long Term Disability Insurance
  • Life Insurance
  • Company Social Events
  • Signifyd Swag

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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