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Senior Technical Program Manager

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Belfast

Signifyd leads the world in bringing the insights, innovation and compassion required to foster fearless commerce in a time of increasing digital threats. Working with some of the industry’s most recognizable retailers and brands, we are focused on using technology to enhance customer lifetime value and protect enterprises from fraud so they can focus on growing their business. 

We process billions in ecommerce transactions annually through our Commerce Network of thousands of merchants selling in more than 100 countries. We focus every day on harnessing machine learning and artificial intelligence in more powerful ways to maximize our customers’ revenue and their security. None of that happens without the right people.

Our team’s strength is in its diversity and its acceptance of new ideas and new ways to look at old challenges. We are dedicated disruptors designing a new world of commerce at scale. We know humans are not one-dimensional and we celebrate the uniqueness each individual brings to the problems we solve and the culture we create.

Senior Program Manager

We are looking for an experienced program manager to be a force multiplier for our engineering team’s efficiency, identify and tackle hard technical challenges in a cloud-first world, and provide leadership across key initiatives and projects across the company. This is a rare opportunity to land a key leadership role in a fast-paced growing company in the exciting fin-tech space.

 

Description

In this highly technical and cross functional role, you will work collaboratively across multiple independent internal teams and disciplines to ensure timely high quality execution of new products and features. Our products reduce online payment fraud to world-class levels that have high impact within the online payments industry. Reporting into the engineering organization, you will have high visibility into the most senior levels of Engineering and will represent various teams and projects for senior management on a regular basis. You will be asked to understand highly technical concepts, designs, and implementations in nature. You understand the criticality of mission-critical services and know how to deliver results to exceed expectations around project organization, execution, quality, and monitoring. No challenge is too big. More specifically, you will:

  • Foster and maintain high levels of trust across a wide array of disciplines and teams
  • Support execution of long-range planning and deliver on the team’s core objectives and key results
  • Support building a product execution strategy, including co-development approach with other engineering, support, sales, marketing, and customer experience teams
  • Take ownership of internal and external customer dissatisfaction and find a path to resolution, earning customer trust in the process
  • Drive an atmosphere of engineering excellence, ensuring that all processes are followed to drive delivery of projects and key results
  • Work alongside technical leadership and product management to advise engineering teams and other key stakeholders on projects and initiatives

 

Qualifications

  • 5+ years of of Program/Technical Product Management experience
  • 1+ years experience building and monitoring cloud services, ideally built on Kubernetes
  • Excellent cross-discipline leadership and collaboration
  • Ability to gain trust and build relationships with internal and external stakeholders
  • Comfortable leading with and making decisions based on data and metrics
  • Experience defining, measuring, innovating and driving development in cloud software products and system
  • Excellent written and verbal communication skills. Ability to communicate business problems, alternatives, and product strategy
  • Ability to concisely frame problems and propose simple solutions
  • Bachelor’s degree or equivalent work experience
  • Direct experience across multiple cloud platforms, a plus

 

You’ll receive a benefits package that is one of the most competitive in Belfast;

  • 4-day workweek
  • A competitive base salary (with plenty of room for growth)
  • An equally competitive equity package
  • Annual Performance Bonus or Commissions
  • Pension matched up to 8%
  • ‘Day one’ access to great health, dental and optical insurance scheme 
  • 20 days of annual leave
  • Cycle to Work Scheme
  • Enhanced maternity and paternity leave (12 weeks full-pay for mums & dads, plus 12 weeks half-pay for mums)
  • Regular paid social events organized by our social committee 
  • Talkspace Online Therapy Membership
  • Dedicated learning budget through Learnerbly

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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