Answers to the most common questions about the Signifyd platform.
Why did I get a BadRequest Response?
Using tabs in JSON code will generate a Bad Request JSON error from Signifyd. This can be fixed by not using tabs per the specification OR removing white space before and after tabs.
- Copy the JSON code.
- Run the code through JSON Lint to check for errors . It may not give you a cause but it will highlight errors.
- Remove the tabs and run the transaction through Signifyd again.
Have more questions? Contact us via our support portal.