FAQs

Answers to the most common questions about the Signifyd platform.

How do I login to Signifyd from Bigcommerce?

Bigcommerce Admins

The Signfiyd Bigcommerce app lets you work in your Signifyd account from within your Bigcommerce account. Note only admins can login to Signifyd from the Bigcommerce App section of a Bigcommerce account.

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Non-admin Bigcommerce Users

Non-admin users do not have access to the Apps section so must login to Signifyd via the login window at https://app.signifyd.com/. Your store admin can add your user, if you don’t already have an account with Signifyd.

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Have more questions? Contact us via our support portal.

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