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Answers to the most common questions about the Signifyd platform.

How do I manage my billing account?

Signifyd uses Recurly, a third party service, to process your subscription billing. Having access lets you update your account information, view account activity and view/download invoices

Why manage your billing account?

  • Billing account administration passes to another person.
  • Billing account password needs to be changed.
  • Credit card on file changes.
  • Contact information changes. (Mailing, email, telephone number)

How to Manage Your Billing Account

You must have a Signifyd account. If you don’t have one, follow the step-by-step instructions at the following tutorial. You will be prompted for the email address of the subscription plan administrator.This is often, but not always, the person who created the billing account.

How do I update my credit card information?

Have more questions? Contact us via our support portal.