FAQs

Answers to the most common questions about the Signifyd platform.

Where can I find my subscription plan and billing cycle?

You can find the Signifyd subscription plan you signed up for and billing cycle inside the billing page for your Signifyd account.

Your billing cycle date is the date of the month you signed up for your subscription plan which is also the same date of your invoices.

To view your billing information, login to your Signifyd account at www.signifyd.com and select the Billing page tab to find the following information.

  • subscription plan name and monthly charge
  • billing history including the date, invoice number, paid status and amount

If you don’t have a login yet, follow this tutorial to create one.
How do I update my credit card information?

Have more questions? Contact us via our support portal.