Answers to the most common questions about the Signifyd platform.
Why am I not receiving Signifyd Daily Email Alert notifications?
There are several reasons why you may not be receiving daily email alert notifications. Check the following possible causes.
- Your email alerts are not enabled. Open the Notifications page in your account to check your current settings.
- The messages are being routed to your spam or junk folders. Look for email messages being sent from firstname.lastname@example.org going to your Signifyd account email address.
- You are checking the wrong email account.
- You can’t find the email message. Use your email client’s search box.
If you are still not receiving your email alert notifications, contact Signfyd at email@example.com. Be sure to tell us if you have checked the above causes to help us troubleshoot your issue.
Have more questions? Contact us at firstname.lastname@example.org