FAQs

Answers to the most common questions about the Signifyd platform.

Signifyd Magento extension

Where do I find which version of the Signifyd Magento extension I have installed?

Magento Connect Installation

  • Only Admins can access Magento Connect.
  • Go to Magento Admin -> System -> Magento Connect -> Magento Connect Manager

magentoversionsignifyd_227

Once you log into Magento Connect, scroll down to the bottom of the page.

magentopluginversion_228

Manual Installation

Look in your Magento file manager for the config.xml file.

  • magento/app/code/community/Signifyd/Connect/etc/config.xml
  • located in the file's content, at the top will be the version you are using
    • 3.9.0

Have more questions? Contact us via our support portal.