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Product Manual

Your one-stop shop for the details of everything related to our solution.


Where to find the Signifyd app in Bigcommerce

Bigcommerce offers their merchants the ability to install an app from their marketplace with one clicks.

To find the SIGNIFYD app in Bigcommerce, click on Marketplace underneath Apps.

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Within the marketplace, search for SIGNIFYD to find SIGNIFYD’s Bigcommerce app.

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How to install SIGNIFYD’s Bigcommerce app

After clicking on the SIGNIFYD app, click on the blue Install button.

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After clicking Install, Bigcommerce will ask you to confirm the installation.

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After clicking Confirm, the SIGNIFYD app will be installed and the merchant will view the SIGNIFYD home page. To view their orders, merchants will need to click on Console.

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After clicking on Console, the merchant will be logged into SIGNIFYD, where they can view their orders. (Inside SIGNIFYD, orders are refered to as cases.)

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