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Product Manual

Your one-stop shop for the details of everything related to our solution.

Installing the Magento 1 Extension

This guide applies to version 4.x of our Magento 1 extension.

The Magento 1 extension is available for our Mid-Market and Enterprise plans.

Older versions: v3.15, v3.16 to v3.17, v3.18

Are you a developer?

View our developer guide for steps on installing the extension through SSH or SFTP and code samples for advanced configuration options.

Overview

Signifyd’s Magento app enables merchants on Magento 1 to integrate with Signifyd, automating fraud prevention and protecting them in case of chargebacks.

We recommended that you follow the below sequence in your installation process.

  1. Download and install the Signifyd extension.
  2. Configure the extension within Signifyd and Magento.
  3. Test the integration.
  4. Go live.

You'll need to have the following:

  • A compatible version of Magento
  • A Magento Connect account
  • A Magento Admin account

Install

1. Contact sales to request a Signifyd account.

From the Signifyd Contact page, submit a sales inquiryOur team will reach out promptly and set you up with an account, and discuss pricing and plan options.

2. Download the Signifyd extension from the Magento store.

Visit the Signifyd extension page on Magento Connect.

Select your applicable platform from the drop-down: Community or Enterprise.

Click Add to Cart > Checkout > Install.

Copy the extension key and keep this on hand for the next step.

3. Install the Signifyd extension in Magento.

From within Magento Admin, you'll need to take a few steps to complete the initial installation.

4. Paste extension key into Magento Connect.

Log in to your Magento Admin account.

Take note of any warnings or error messages displayed in your dashboard, and correct them before continuing.

From the navigation bar, go to System > Magento Connect > Magento Connect Manager.

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Within the Install New Extensions section, paste the Extension Key you copied from the download process. Click Install.

Then select Proceed to begin your installation process.

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Check to make sure the plugin installed successfully at the page bottom. Take note of any errors and correct them if possible. Select the Refresh button.

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Click on Return to Admin at the page’s top right corner when the installation is complete.

5. Flush your System Cache.

From the navigation bar, go to System > Cache Management

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Click on Flush Cache Storage. You should receive a message on the screen that says “The cache storage has been flushed."

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6. Confirm extension has been installed correctly.

Log out of your Magento Admin panel and log back in.

Once you've logged back in, go to System > Configuration. Within the Configuration menu, scroll down and click on Signifyd.

You should see a screen like the one below.

Now that you've completed the installation process, you'll need to configure the extension in order to start receiving fraud protection. View our configuration guide for detailed steps on configuring the extension.

As a reminder, if you have any questions throughout this process, please reach out to our support team.