Product Manual

Your one-stop shop for the details of everything related to our solution.

Installing the app

Signifyd’s Shopify app enables merchants on Shopify to integrate with Signifyd in minutes, automating fraud prevention and protecting them in case of chargebacks.

To install Signifyd from the Shopify admin panel, navigate to the sidebar and select Apps.

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Click on Visit Shopify App Store.

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Locate the search bar, and enter Signifyd. Select the app that appears.

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You’ll now be directed to the Signifyd app listing.

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Click on Get to install the app. You’ll be directed back to your store page to confirm the installation.

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Once you install, you will be directed to the Signifyd console.

If you have orders in your store, you’ll be able to view them in the case queue on the left hand side. We will sync up to 50 of your most recent orders, or, if you haven’t received as many, your total orders from the last seven days.

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If you do not have orders, you’ll see the integration screen below. The Signifyd console will appear once your first order is placed.

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If you’re still having problems, please reach out to our support team.

When you exit the Signifyd console, you can access the app again through the Shopify admin panel by simply visiting the Apps section, or by visiting app.signifyd.com.

 

 

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