DIGITAL COMMERCE 360™ RESEARCH
How to Choose the Right Ecommerce Platform for Your Business
Tips to help merchants choose an ecommerce platform that will enhance their fraud prevention strategy and maximize revenue.
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Key findings in the Digital Commerce 360 report
Merchants can lose up to 10% or more in potential revenue due to a poor checkout experience.
New 451 Research found that retailers missed out on $16 billion in sales over 12 months due to false declines.
451 Research also found that online merchants lost $20 billion in orders by not offering shoppers their preferred payment options.
A surge in online commerce has accelerated merchants’ plans to transform their businesses digitally. Still, any digital commerce strategy is bound to fail if merchants don’t consider consumers’ new shopping habits and expectations of their online experience.
Read more to understand the different ways retail businesses can approach replatforming intelligently to find the right balance between friction-free customer experience and site security.
Get the report for key insights into:
- Common mistakes retailers and B2B companies make regarding their ecommerce platforms
- How the shifts in consumer behavior and expectations relate to replatforming
- What should retailers be thinking about when it comes to their payment technology and systems