Skip to content

Case Study

Jerome’s Furniture

Enhancing the customers’ buying experience by adding online sales

Jerome's Furniture

Challenge

Digital transformation

Industry

Furniture & Home Decor

Product

Guaranteed Fraud Protection

Integration

Shopify

About Jerome’s Furniture
and Signifyd

Jerome’s Furniture, operated by the Navarra family, was founded in 1954. The 900-employee company includes six family members. They are committed to bringing customers high-quality home furnishings at low prices.

Our customer experience has improved significantly, it’s absolutely made a difference. It’s helped us get more business and online approvals. I don’t think we’ve had one fraud case since we started with Signifyd.

Scott Perry
Senior Vice President of Digital IT and Omnichannel, Jerome’s Furniture
Jeromes KPI Image 1

4%

Increase in accepted orders

Jeromes KPI Image 2

99%

Reduction in cases reviewed

Jeromes KPI Image

0 

Chargeback losses

THE SIGNIFYD GUARANTEE

Every decision clear.
Every outcome guaranteed.

We back every decision with a financial guarantee, because 15 years of data and refinement means we're confident enough to stake money on it. When Signifyd approves an order, you can act on it. If we're wrong, we cover it.