G2 Crowd Names Signifyd #1 in the Fraud Protection Market

“Signifyd provides a sense of relief when it comes to taking care of our online customers. The detailed background information they provide has given our team confidence to proceed with our transactions. Our overall fraud percentage has dropped tremendously since we started using Signifyd.”

Validated Signifyd Reviewer through G2Crowd

Signifyd is the leader in G2 Crowd for Fraud Protection

G2 Crowd Names Signifyd #1 in the Fraud Protection Market

“Signifyd provides a sense of relief when it comes to taking care of our online customers. The detailed background information they provide has given our team confidence to proceed with our transactions. Our overall fraud percentage has dropped tremendously since we started using Signifyd.”

Validated Signifyd Reviewer through G2Crowd

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Our Customer Stories

80%

Reduction in Cases Reviewed

90%

Reduction in Review Time per Case

3%

Increase in Accepted Orders

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80%

Reduction in Cases Reviewed

9%

Increase in Accepted Orders

0

Chargeback Losses

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35%

Decrease in Chargebacks

46%

Decrease in Manual Review Time

20%

Increase in Successfully Challenged Chargebacks

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98%

Reduction in Cases Reviewed

3%

Increase in Accepted Orders

0

Chargebacks

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Challenge

With its rapid growth FOREO realized it didn’t make sense for its customer care team to screen orders for fraud when the team’s job was to provide professional-level solutions for all.

Solution

FOREO turned to Signifyd’s Guaranteed Fraud Protection, which automated its fraud review and order management, giving agents more time to provide a high-quality customer experience.

Result

With Signifyd, FOREO increased sales while reducing manual review time by 90%, automating its operation in under 24 hours and reducing fulfillment time by 48 hours.

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90%

Reduction in Cases

10%

Increase in Accepted Orders

0

Chargebacks

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4%

Increase in Accepted Orders

99%

Reduction in Cases Reviewed

0

Chargeback Losses

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88%

Reduction in Cases Reviewed

60%

Reduction in Review Time per Case

7%

Increase in Accepted Orders

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95%

Reduction in Cases Reviewed

20%

Increase in Accepted Orders

0

Chargeback Losses

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98%

Decrease in Orders Reviewed

10%

Increase in Approved Orders

95%

Reduction in Order Review Time

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94%

Reduction in Cases Reviewed

4%

Increase in Accepted Orders

0

Chargeback Losses

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