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Signifyd

We empower fearless commerce:
Friction-free customer experience without worry about fraud and consumer abuse

About Signifyd

We empower fearless commerce: Friction-free customer experience without worry about fraud and consumer abuse

About us

Empowering fearless commerce

Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and customer abuse for retailers. Signifyd uses big data and machine learning to provide a 100 percent financial guarantee against fraud and chargebacks on approved orders. This effectively shifts the liability for fraud away from ecommerce merchants, allowing them to increase sales and open new markets while reducing risk.

Signifyd counts among its customers a number of companies on the Fortune 1000 and Internet Retailer Top 500 lists. Signifyd is headquartered in San Jose, CA., with locations in Denver, New York, Mexico City, Belfast and London.

2020 grew ecommerce to figures projected for 2025
Ecommerce sales spike 96% YoY in Signifyd's Commerce Network Omnichannel and curbside sales rose 575%
Fraud Pressure rose 553%
Consumer Abuse rose 327%


Blog

Read our latest tips about the industry. Learn more


Careers

Interested in joining our team?
Check out our current openings

Reputation

What People Are Saying About Us

company information

Thousands of Online Stores
Protected. 100+ Countries Served.

For the first time, online retailers can receive a decision backed by a 100% financial guarantee against fraud and consumer abuse. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business without the fear of online retail fraud.

350+

Company employees

98%

Shopper identification rate

100+

Countries served

100%

Guarantee against fraud

A LOOK BACK

The History of Signifyd

Our story begins in a two-desk coworking space in Palo Alto with co-founders Mike and Raj, who left their jobs at PayPal with an idea about tracking fraudsters on social media. At first a scoring solution, guaranteed protection from fraud soon emerged as an excellent product-market fit, and our growth spurt began. Our product stack grew too, adding products and features that protect retailers from all forms of chargebacks, including consumer abuse and payments optimization under SCA. Signifyd is currently backed by Premji Invest, Bain Capital Ventures, Menlo Ventures, American Express Ventures, IA Ventures, Allegis Cyber and Resolute Ventures.

A Solution for every company

Our Platform

Signifyd's Commerce Protection Platform automates online order flows, instantaneously sorts fraudulent orders from legitimate ones, triages abuse chargebacks stemming from customer disputes and future-proofs the enterprise against rapidly evolving payments optimization issues. And in keeping with Signifyd’s roots, it includes a financial guarantee backing the platform’s decisions.

Platform Overview
Maximize conversion while eliminating fraud & abuse
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Revenue Protection
Shift liability and convert more good orders
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Abuse Prevention
Manage abuse beyond payment fraud
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Payments Optimization
Ensure PSD2 compliance without friction
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RecommendationsScores_Opt2_v2 copy@3x

Leadership

Stakeholders

Signifyd attracts people who believe challenges are best overcome by thinking differently, and whose greatest satisfaction comes from helping customers succeed and achieve their dreams.

Executives
Executives

Knowledgeable, ambitious, action-oriented and determined to build a business that helps our customers grow.

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Board Members & Observers
Board Members & Observers

Experienced, knowledgeable, innovative and ready to inspire ambitious teams to create enduring impact.

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Investors & Advisors
Investors & Advisors

Insightful, experienced, future-focused and dedicated to connecting with innovative leaders to fuel their success.

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Customer Advisory Board

Accomplished, seasoned, strategic and determined to solve the most pressing issues facing retailers today.

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What we believe

Our Company Values

Curious and Hungry

Stay a lifelong learner with a bias for action. It's always Day 1.

Tenacious

Be a pioneer and never give up. Creating something new is hard work.

Customer Compassion

Empathize with your customers and solve their problems. We exist to help them succeed.

Design for Scale

Build solutions to scale and last. We are here to stay.

Agile

Be aware, nimble and adapt quickly. Everything changes.

Roll up your Sleeves

Be helpful, humble, learn from everyone and have fun. No one succeeds alone.

SIGNIFYD RESOURCES

Media Kit

Logo Kit

Logo Kit

We prefer you use the full logo with some breathing room.

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Product Screenshots

Product Screenshots

Take a look at what we’ve been up to.

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Brand Guidelines

Brand Guidelines

We care for our brand.
Here is how you can too.

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Ecommerce Pulse Data

Feel the pulse with Signifyd Commerce Network charts.

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Brand Guidelines

Headshots & Bios

Our leaders: Interesting people with bright ideas.

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Signifyd Culture

Signifyd Culture

Innovation is the mission. Culture is the glue.

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Hear from our employees

I get to work with household names and exciting, emerging brands in industries as diverse as fashion, beauty, music, gaming, interior design, sportswear and beyond. At the moment we’re expanding heavily into the European market and as a Customer Success colleague based in EMEA, I like to think I’m playing a significant role in that expansion.

Cat M.
Associate Product Manager

Catherine Martin

Signifyd is a great place to be a data scientist. I've really appreciated the supportive team, and spirit of collective endeavour and exploration. There's a great culture of open discussion and evaluation of new methods, proposals and competing priorities. Away from data science, the Belfast office has the best benefits of any company I've worked for, including lunches, lots of snacks and monthly  socials.

Robert K.
Data Scientist

Robert King, Data Scientist

It feels good to be part of a company that cares about customer happiness and adapts to become better every day — this thoughtfulness and intelligence extends through the entire company, from San Jose to New York to Belfast. Ecommerce is the way of the future, and with Signifyd, you’ll be integral in the success of some of the biggest names in the game.

Isabel M.
Enterprise Account Executive

Isabel Michell, Enterprise Account Executive
Aite Matrix Award Leader Summer 2021 Best Places to Work AI 100 CBINSIGHTS Cybersecurity 500 Technology Fast 500 2019 North America Forbes Fintech 2016 Award FROST & SULLIVAN 2019 Best Practices Award Gartner Cool Vendor 2017 Signifyd Company of the Year