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About Signifyd

We empower fearless commerce:
Friction-free customer experience without
worry about fraud and consumer abuse

About Signifyd

We empower fearless commerce: Friction‑free customer experience without worry about fraud and consumer abuse

About Signifyd

Empowering fearless commerce

Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse risk for retailers. Its solutions provide the transparency and control that brands need to succeed in the rapidly changing world of commerce. Signifyd was named among the 10 Most Innovative Companies in AI by Fast Company, and Digital Commerce 360 named Signifyd the leading provider of payment security and fraud prevention for ecommerce’s largest brands three years in a row. The company is headquartered in San Jose, CA, with locations in Denver, New York, Mexico City, São Paulo, Belfast and London.

Ecommerce accounts for 20% of total retail sales in 2022 and set to grow to 24% by 2026.
Signifyd saw Ecommerce grow by 5% YOY in H1 2023.
Fraud pressure rose by 38% YOY in H1 2023.
Consumer Abuse is up 58% YOY in H1 2023.


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Careers

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Check out our current openings.

Press

What others are saying about us

company information

Thousands of online stores protected
100+ countries served.

Signifyd offers retailers a ship‑or‑don’t‑ship decision backed by a 100% financial guarantee against fraud and consumer abuse. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business without the fear of online retail fraud.

500+

Company employees

98%

Shopper identification rate

100+

Countries served

100%

Guarantee against fraud

A LOOK BACK

The history of Signifyd

Signifyd’s story began in a two-desk coworking space in Palo Alto with co-founders Mike Liberty and Raj Ramanand, who left their jobs at PayPal with an idea about tracking fraudsters on social media. Shifting to protecting ecommerce, they started with an order scoring system, but quickly realized merchants needed more. And so guaranteed fraud protection was born. It was an excellent product-market fit and Signifyd grew rapidly. As ecommerce grew in importance and fraud grew in sophistication, Signifyd added to its products — solutions to protect against policy abuse, return fraud and abuse, unauthorized reselling and promotion abuse. Signifyd built solutions to optimize commerce under Europe’s SCA requirements and it designed products to bring its fraud-prevention innovation to financial services. Today, Signifyd’s products and features protect retailers from all forms of chargebacks., Signifyd is currently backed by Premji Invest, Bain Capital Ventures, Menlo Ventures, American Express Ventures, IA Ventures, Allegis Cyber and Resolute Ventures.

Leadership

Stakeholders

Signifyd attracts people who believe challenges are best overcome by thinking differently and whose greatest satisfaction comes from helping customers succeed and achieve their dreams.

Executives
Executives

Knowledgeable, ambitious, action‑oriented and determined to build a business that helps our customers grow.

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Board Members & Observers
Board members & observers

Experienced, knowledgeable, innovative and ready to inspire ambitious teams to create enduring impact.

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Investors & Advisors
Investors & advisors

Insightful, experienced, future‑focused and dedicated to connecting with innovative leaders to fuel their success.

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Customer Advisory Board

Accomplished, seasoned, strategic and determined to solve the most pressing issues facing retailers today.

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What we believe

Our company values

Curious and hungry

Stay a lifelong learner
with a bias for action.
It’s always Day 1.

Tenacious

Be a pioneer and never give up. Creating something new is hard work.

Agile

Be aware, nimble
and adapt quickly.
Everything changes.

Design for scale

Build solutions to
scale and last.
We are here to stay.

Customer compassion

Empathize with your customers and solve their problems.
We exist to help them succeed.

Roll up your sleeves

Be helpful, humble, learn from everyone and have fun.
No one succeeds alone.

SIGNIFYD RESOURCES

Media kits

Logo brand standards

Logo brand standards

We prefer you use the full logo with some breathing room.

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Brand Guidelines

Brand guidelines

We care for our brand. Here is how you can too.

Read more | Brand book
Brand Guidelines

Headshots and bios

Our leaders: Interesting people with bright ideas.

Signifyd messaging
Product Screenshots

Product screenshots

Take a look at what we’ve been up to.

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Ecommerce Pulse data

Get actionable insights from the Signfyd Commerce Network.

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Signifyd Culture

Signifyd culture

Innovation is the mission. Culture is the glue.

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Hear from our employees

I believe the stage Signifyd currently is in creates a very dynamic workspace. You can participate in a lot of projects, you can make a lot of suggestions and improve a lot of things. Your ideas are always considered and things get done immediately without having to go through a lot of bureaucracy. Working in an environment like this, helps you grow a lot since you learn from different people and from different areas.

EDGAR TORRES
LEAD RISK ANALYST

robert-k-signifyd-employee

Signifyd is a great place to be a data scientist. I’ve really appreciated the supportive team and spirit of collective endeavour and exploration. There’s a great culture of open discussion and evaluation of new methods, proposals and competing priorities. Away from data science, the Belfast office has the best benefits of any company I’ve worked for, including lunches, lots of snacks and monthly socials.

ROBERT KING
DATA SCIENTIST

robert-k-signifyd-employee

It’s amazing to work for a company that provides an excellent product that is truly seen as a necessity to the biggest ecommerce brands. The ecommerce and fraud space is exciting! While things move quickly and change is inevitable, leadership from the C-suite down to direct managers is thoughtful, transparent and focused. I see our vision, the strategy is clear, and I’m excited to grow my career here!

ELLEN KIM
CUSTOMER SUCCESS MANAGER

Feature Payment Awards Aite Matrix Award Leader Summer 2022 Best Places to Work AI 100 CBINSIGHTS Cybersecurity 500 Technology Fast 500 2019 North America Forbes Fintech 2016 Award FROST & SULLIVAN 2019 Best Practices Award Gartner Cool Vendor 2017 Signifyd Company of the Year Fast Company - Most innovative company DC360 Top Leading Vendors Frost Radar