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About Signifyd

We empower fearless commerce:
Friction-free customer experience without
worry about fraud and consumer abuse

About Signifyd

We empower fearless commerce: Friction‑free customer experience without worry about fraud and consumer abuse

About Signifyd

Empowering fearless commerce

Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse risk for retailers. Its solutions provide the transparency and control that brands need to succeed in the rapidly changing world of commerce. Signifyd was named among the 10 Most Innovative Companies in AI by Fast Company, and Digital Commerce 360 named Signifyd the leading provider of payment security and fraud prevention for ecommerce’s largest brands three years in a row. The company is headquartered in San Jose, CA, with locations in Denver, New York, Mexico City, São Paulo, Belfast and London.

Ecommerce accounts for 20% of global retail sales as of 2023 and is estimated to grow to 23% by 2027 Likewise annual Global ecommerce fraud losses are predicted to exceed $48 Billion in 2023 (Juniper research).
At Signifyd we observed sales increase by 13% YoY in 2023.
Fraud pressure (risky orders) increased by 42% YoY in 2023.
Consumer Abuse increased by YoY in 39% YoY in 2023.


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Press

What others are saying about us

CNN
Signifyd CEO Raj Ramanand talks generative AI with CNN’s Julia Chatterley
CNBC
Making ecommerce returns easier would actually drive more sales, says Signifyd CEO Rajesh Ramanand
Fast Company
The 10 most innovative companies in artificial intelligence of 2023
Forbes
Signifyd’s developed an AI‑powered response solution to combat retail fraud
Digital Commerce 360
Rainbow Apparel says the biggest challenge in ecommerce fraud is allowing legitimate orders through
Dark Reading
Ticketmaster blames bots in Taylor Swift ‘Eras’ Tour debacle
US News
Retail sales defy expectations in July, rising 0.7%
CNN
Signifyd CEO Raj Ramanand talks generative AI with CNN’s Julia Chatterley
Signifyd Co-founder and CEO Raj Ramanand talks generative AI CNN’s Julia Chatterley on First Move. Raj digs into how AI is optimizing phishing, what that has to do with ecommerce, how online brands can protect themselves in a time of increasing sophistication in fraud — and why Signifyd is ideally positioned for growth and continued success.
CNBC
Making ecommerce returns easier would actually drive more sales, says Signifyd CEO Rajesh Ramanand
Rajesh Ramanand, Signifyd CEO, joins ‘Closing Bell Overtime’ to discuss the state of the consumer, fraud issues impacting the ecommerce space and the value of the online return process.
Fast Company
The 10 most innovative companies in artificial intelligence of 2023
From high-profile leaders such as OpenAI, DeepMind and Nvidia to specialists like Signifyd and Voxel, these companies are applying AI’s transformative power to an array of tasks.
Forbes
Signifyd’s developed an AI‑powered response solution to combat retail fraud
In an era that has given rise to e‑commerce and digital transactions, fraud has become an ever-pressing challenge for retailers. Cybersecurity Ventures estimates cyber-crime costs organizations $1.9 million every minute and are predicted to grow by 15% to a staggering $10.5 trillion annually by 2025.
Digital Commerce 360
Rainbow Apparel says the biggest challenge in ecommerce fraud is allowing legitimate orders through
Rainbow uses Signifyd's anti-fraud software and AI to detect and flag potential fraud and allow other orders through.
Dark Reading
Ticketmaster blames bots in Taylor Swift ‘Eras’ Tour debacle
Ticketmaster testified in the Senate that a cyberattack was to blame for the high-profile Taylor Swift concert sales collapse, but some senators aren’t so sure.
US News
Retail sales defy expectations in July, rising 0.7%
The increase was driven by online retailers and consumers eating out.

company information

Thousands of online stores protected
100+ countries served.

Signifyd offers retailers a ship‑or‑don’t‑ship decision backed by a 100% financial guarantee against fraud and consumer abuse. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business without the fear of online retail fraud.

500+

Company employees

98%

Shopper identification rate

100+

Countries served

100%

Guarantee against fraud

A LOOK BACK

The history of Signifyd

Signifyd’s story began in a two-desk coworking space in Palo Alto with co-founders Mike Liberty and Raj Ramanand, who left their jobs at PayPal with an idea about tracking fraudsters on social media. Shifting to protecting ecommerce, they started with an order scoring system, but quickly realized merchants needed more. And so guaranteed fraud protection was born. It was an excellent product-market fit and Signifyd grew rapidly. As ecommerce grew in importance and fraud grew in sophistication, Signifyd added to its products — solutions to protect against policy abuse, return fraud and abuse, unauthorized reselling and promotion abuse. Signifyd built solutions to optimize commerce under Europe’s SCA requirements and it designed products to bring its fraud-prevention innovation to financial services. Today, Signifyd’s products and features protect retailers from all forms of chargebacks., Signifyd is currently backed by Premji Invest, Bain Capital Ventures, Menlo Ventures, American Express Ventures, IA Ventures, Allegis Cyber and Resolute Ventures.

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