More than a decade ago our founders got started building a new category of products at PayPal and FedEx to protect online retailers from fraud.
We found that existing solutions only provided retailers with a cryptic score and relied on human expertise alone to ultimately decide whether or not to accept a transaction. We soon realized online retailers were in need of a simple yes or no decision, but such a product did not exist, and Signifyd was born.
For the first time, online retailers can receive a decision backed by a 100% financial guarantee against fraud. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business.
Thurday, September 8, 2016
Signifyd has secured $19 million in capital from American Express Ventures, Menlo Ventures and Triple Point Capital to further scale its infrastructure and optimize its best-in-class machine learning technology.
Wednesday, April 20, 2016
Signifyd has been named a winner of the 2016 Bay Area Best Places To Work, an awards program presented by the San Francisco Business Times and the Silicon Valley Business Journal.
Thursday, February 25, 2016
Signifyd today announced it has closed $20 million in Series B funding led by Menlo Ventures, with additional participation from Allegis Capital, IA Ventures, QED Investors, Bill McKiernan and Tim Eades. Pravin Vazirani, a general partner at Menlo Ventures, will also join its Board of Directors.
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We cover chargebacks connected with fraud or unauthorized charges, often due to:
Stolen account information (account takeover)
Stolen financial information
We do not cover chargebacks due to errors made by the merchant, card processor, or shipper, like:
Item not received, not as described, or defective/broken
Refund not processed
As long as the chargeback meets the above criteria, we'll cover it and reimburse the full chargeback amount, plus any associated fees.