Signifyd Employees

Our mission is to make commerce safer for online retailers

More than a decade ago our founders got started building a new category of products at PayPal and FedEx to protect online retailers from fraud.

We found that existing solutions only provided retailers with a cryptic score and relied on human expertise alone to ultimately decide whether or not to accept a transaction. We soon realized online retailers were in need of a simple yes or no decision, but such a product did not exist, and Signifyd was born.

For the first time, online retailers can receive a decision backed by a 100% financial guarantee against fraud. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business.

5,000 Active Signifyd Stores
$9.1 Billion Worth of Sales Protected

Signifyd Employees Signifyd Employees

Our Leadership

Investors & Advisors

  • Bill McKiernan, Founder Cybersource Corporation
  • Don Lucas, General Partner at Lucas Venture Group
  • Frank Rotman, Partner at QED Ventures
  • Indy Guha, Partner at Bain Capital Ventures
  • Jai Choi, Partner at Tekton Ventures
  • Matt Ocko, General Partner at Data Collective
  • Mike Hirshland, General Partner at Resolute Ventures
  • Nigel Morris, Co-Founder of Capital One and QED Ventures
  • Pete Bodine, Allegis Capital
  • Pravin Vazirani, Menlo Ventures
  • Roger Ehrenberg, General Partner at IA Ventures
  • Rohit Bodas, American Express Ventures
  • Scott Weiss, General Partner at Andreessen Horowitz
  • Tim Eades, CEO vArmour Networks
Signifyd Employees Signifyd Employees

Highlights in News and Media

Wednesday, July 19, 2017

Tuckernuck Gets a Boost of Confidence from Signifyd to Drive International Growth

The well-spoken, highly educated women who run the Washington D.C.-based, all-American style clothes e-retailer Tuckernuck have a special “in the office only” curse word they share privately among themselves. It’s the name of the South Carolina couple who took them for $7,000 in chargebacks over a period of two months. “They would consistently issue chargebacks...

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Monday, July 17, 2017

Rajesh Ramanand Named in “40 Under 40” by Silicon Valley Business Journal

This post summarizes the article (for subscribers only) published by the Silicon Valley Business Journal. For online thieves, Rajesh Ramanand is a serious adversary. After recognizing that the e-commerce industry relied on an outdated score-based system which left online retailers vulnerable to fraud, Ramanand resigned as head of risks on PayPal’s Emerging Market team to build a new...

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Friday, July 14, 2017

FR Sport Gains the Confidence to Accept More Orders and to Ship Them Anywhere

Nissan 240SX enthusiasts Donny Ton and Dung Nguyen were studying information systems in 2002 when they decided to incorporate their love of cars, photography, and technology. Ton was 23 and Nguyen was 19. “At the time, no one had high quality pictures of car parts from Japan,” says Ton, who is now Operations Director for...

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Signifyd’s Reimbursement Policy

What’s Covered

We cover chargebacks connected with fraud or unauthorized charges, often due to:

  • Stolen account information (account takeover)

  • Stolen financial information

What’s Not Covered

We do not cover chargebacks due to errors made by the merchant, card processor, or shipper, like:

  • Item not received, not as described, or defective/broken

  • Refund not processed

  • Duplicate charges

As long as the chargeback meets the above criteria, we'll cover it and reimburse the full chargeback amount, plus any associated fees.

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