More than a decade ago our founders got started building a new category of products at PayPal and FedEx to protect online retailers from fraud.
We found that existing solutions only provided retailers with a cryptic score and relied on human expertise alone to ultimately decide whether or not to accept a transaction. We soon realized online retailers were in need of a simple yes or no decision, but such a product did not exist, and Signifyd was born.
For the first time, online retailers can receive a decision backed by a 100% financial guarantee against fraud. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business.
Tuesday, February 28, 2017
If you were a thief and you had to choose between robbing a new store with limited inventory but very little security, or from an established multinational brand with plenty of valuable goods and heavy defenses, which would you choose? Most criminals choose the former as they know they’ll likely steal less but not get caught, which is more important to them than a large payday, because successfully stealing smaller amounts allows them to steal again and again.
Wednesday, February 22, 2017
Signifyd is thrilled to be listed in Entrepreneur’s Top Company Cultures for 2017 in the medium-sized company category. This is our second year being recognized for our unique culture built on transparency, autonomy and innovation. Last year we were ranked the #7 Best Place to Work in the Bay Area by the San Francisco Business Times and the Silicon Valley Business Journal.
Monday, February 20, 2017
Signifyd is honored to be selected as the Fraud Innovation Firm of the Year 2017 by Finance Monthly. Signifyd joins numerous reputed companies in this year’s Fintech Awards list including Barclays Africa, Finova and Manulife. Winners were selected from around the world with Signifyd winning in the USA for the Fraud Innovation category.
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We cover chargebacks connected with fraud or unauthorized charges, often due to:
Stolen account information (account takeover)
Stolen financial information
We do not cover chargebacks due to errors made by the merchant, card processor, or shipper, like:
Item not received, not as described, or defective/broken
Refund not processed
As long as the chargeback meets the above criteria, we'll cover it and reimburse the full chargeback amount, plus any associated fees.