About Signifyd
We empower fearless commerce: Friction‑free customer experience without worry about fraud and consumer abuse
About Signifyd
Empowering fearless commerce
Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse risk for retailers. Its solutions provide the transparency and control that brands need to succeed in the rapidly changing world of commerce. Signifyd was named among the 10 Most Innovative Companies in AI by Fast Company, and Digital Commerce 360 named Signifyd the leading provider of payment security and fraud prevention for ecommerce’s largest brands three years in a row. The company is headquartered in San Jose, CA, with locations in Denver, New York, Mexico City, São Paulo, Belfast and London.
At Signifyd we observed sales increase by 13% YoY in 2023.
Fraud pressure (risky orders) increased by 42% YoY in 2023.
Consumer Abuse increased by YoY in 39% YoY in 2023.
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Thousands of online stores protected 100+ countries served.
Signifyd offers retailers a ship‑or‑don’t‑ship decision backed by a 100% financial guarantee against fraud and consumer abuse. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business without the fear of online retail fraud.
500+
Company employees
98%
Shopper identification rate
100+
Countries served
100%
Guarantee against fraud
A LOOK BACK
The history of Signifyd
Signifyd’s story began in a two-desk coworking space in Palo Alto with co-founders Mike Liberty and Raj Ramanand, who left their jobs at PayPal with an idea about tracking fraudsters on social media. Shifting to protecting ecommerce, they started with an order scoring system, but quickly realized merchants needed more. And so guaranteed fraud protection was born. It was an excellent product-market fit and Signifyd grew rapidly. As ecommerce grew in importance and fraud grew in sophistication, Signifyd added to its products — solutions to protect against policy abuse, return fraud and abuse, unauthorized reselling and promotion abuse. Signifyd built solutions to optimize commerce under Europe’s SCA requirements and it designed products to bring its fraud-prevention innovation to financial services. Today, Signifyd’s products and features protect retailers from all forms of chargebacks., Signifyd is currently backed by Premji Invest, Bain Capital Ventures, Menlo Ventures, American Express Ventures, IA Ventures, Allegis Cyber and Resolute Ventures.