We empower fearless commerce: Friction‑free customer experience without worry about fraud and consumer abuse
Empowering fearless commerce
Signifyd provides an end‑to‑end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and customer abuse for retailers. Signifyd uses big data and machine learning to provide a 100% financial guarantee against fraud and chargebacks on approved orders. This effectively shifts the liability for fraud away from ecommerce merchants, allowing them to increase sales and open new markets while reducing risk.
Signifyd counts among its customers a number of companies on the Fortune 1000 and Internet Retailer Top 500 lists. Signifyd is headquartered in San Jose, CA, with locations in Denver, New York, Mexico City, Belfast and London.
Ecommerce sales spike 96% YoY in the Signifyd Commerce Network omnichannel and curbside sales rose 575%.
Fraud pressure rose 553%.
Consumer abuse rose 327%.
What people are saying about us
Thousands of online stores protected. 100+ countries served.
For the first time, online retailers can receive a decision backed by a 100% financial guarantee against fraud and consumer abuse. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business without the fear of online retail fraud.
Shopper identification rate
Guarantee against fraud
A LOOK BACK
The history of Signifyd
Our story begins in a two‑desk coworking space in Palo Alto with co‑founders Mike and Raj, who left their jobs at PayPal with an idea about tracking fraudsters on social media. At first a scoring solution, guaranteed protection from fraud soon emerged as an excellent product‑market fit, and our growth spurt began. Our product stack grew too, adding products and features that protect retailers from all forms of chargebacks, including consumer abuse and payments optimization under SCA. Signifyd is currently backed by Premji Invest, Bain Capital Ventures, Menlo Ventures, American Express Ventures, IA Ventures, Allegis Cyber and Resolute Ventures.
A Solution for every company
Signifyd’s Commerce Protection Platform automates online order flows, instantaneously sorts fraudulent orders from legitimate ones, triages abuse chargebacks stemming from customer disputes and future‑proofs the enterprise against rapidly evolving payments optimization issues. And in keeping with Signifyd’s roots, it includes a financial guarantee backing the platform’s decisions.
Signifyd attracts people who believe challenges are best overcome by thinking differently, and whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
Knowledgeable, ambitious, action‑oriented and determined to build a business that helps our customers grow.
Board members & observers
Experienced, knowledgeable, innovative and ready to inspire ambitious teams to create enduring impact.
Investors & advisors
Insightful, experienced, future‑focused and dedicated to connecting with innovative leaders to fuel their success.
Customer Advisory Board
Accomplished, seasoned, strategic and determined to solve the most pressing issues facing retailers today.
What we believe
Our company values
Curious and hungry
Stay a lifelong learner with a bias for action. It’s always Day 1.
Be a pioneer and never give up. Creating something new is hard work.
Empathize with your customers and solve their problems. We exist to help them succeed.
Design for scale
Build solutions to scale and last. We are here to stay.
Be aware, nimble and adapt quickly. Everything changes.
Roll up your sleeves
Be helpful, humble, learn from everyone and have fun. No one succeeds alone.
Hear from our employees
I get to work with household names and exciting, emerging brands in industries as diverse as fashion, beauty, music, gaming, interior design, sportswear and beyond. At the moment we’re expanding heavily into the European market, and as a Customer Success colleague based in EMEA, I like to think I’m playing a significant role in that expansion.
ASSOCIATE PRODUCT MANAGER
Signifyd is a great place to be a data scientist. I’ve really appreciated the supportive team, and spirit of collective endeavour and exploration. There’s a great culture of open discussion and evaluation of new methods, proposals and competing priorities. Away from data science, the Belfast office has the best benefits of any company I’ve worked for, including lunches, lots of snacks and monthly socials.
It feels good to be part of a company that cares about customer happiness and adapts to become better every day — this thoughtfulness and intelligence extends through the entire company, from San Jose to New York to Belfast. Ecommerce is the way of the future, and with Signifyd, you’ll be integral in the success of some of the biggest names in the game.
ENTERPRISE ACCOUNT EXECUTIVE