Signifyd Employees

Our mission is to make commerce safer for online retailers

More than a decade ago our founders got started building a new category of products at PayPal and FedEx to protect online retailers from fraud.

We found that existing solutions only provided retailers with a cryptic score and relied on human expertise alone to ultimately decide whether or not to accept a transaction. We soon realized online retailers were in need of a simple yes or no decision, but such a product did not exist, and Signifyd was born.

For the first time, online retailers can receive a decision backed by a 100% financial guarantee against fraud. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business.

5,000 Active Signifyd Stores
$9.1 Billion Worth of Sales Protected

Signifyd Employees Signifyd Employees

Our Leadership

Investors & Advisors

  • Bill McKiernan, Founder Cybersource Corporation
  • Don Lucas, General Partner at Lucas Venture Group
  • Frank Rotman, Partner at QED Ventures
  • Jai Choi, Partner at Tekton Ventures
  • Matt Ocko, General Partner at Data Collective
  • Mike Hirshland, General Partner at Resolute Ventures
  • Nigel Morris, Co-Founder of Capital One and QED Ventures
  • Pete Bodine, Allegis Capital
  • Pravin Vazirani, Menlo Ventures
  • Roger Ehrenberg, General Partner at IA Ventures
  • Rohit Bodas, American Express Ventures
  • Scott Weiss, General Partner at Andreessen Horowitz
  • Tim Eades, CEO vArmour Networks
Signifyd Employees Signifyd Employees

Highlights in News and Media

Tuesday, February 28, 2017

Why Young Ecommerce Companies are the Perfect Target for Fraudsters

If you were a thief and you had to choose between robbing a new store with limited inventory but very little security, or from an established multinational brand with plenty of valuable goods and heavy defenses, which would you choose? Most criminals choose the former as they know they’ll likely steal less but not get caught, which is more important to them than a large payday, because successfully stealing smaller amounts allows them to steal again and again.

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Wednesday, February 22, 2017

Signifyd ranked #29 in America's Top Company Cultures

Signifyd is thrilled to be listed in Entrepreneur’s Top Company Cultures for 2017 in the medium-sized company category. This is our second year being recognized for our unique culture built on transparency, autonomy and innovation. Last year we were ranked the #7 Best Place to Work in the Bay Area by the San Francisco Business Times and the Silicon Valley Business Journal.

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Monday, February 20, 2017

Finance Monthly Fintech Award 2017: Fraud Innovation Firm of the Year

Signifyd is honored to be selected as the Fraud Innovation Firm of the Year 2017 by Finance Monthly. Signifyd joins numerous reputed companies in this year’s Fintech Awards list including Barclays Africa, Finova and Manulife. Winners were selected from around the world with Signifyd winning in the USA for the Fraud Innovation category.

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Sales Questions

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Signifyd’s Reimbursement Policy

What’s Covered

We cover chargebacks connected with fraud or unauthorized charges, often due to:

  • Stolen account information (account takeover)

  • Stolen financial information

What’s Not Covered

We do not cover chargebacks due to errors made by the merchant, card processor, or shipper, like:

  • Item not received, not as described, or defective/broken

  • Refund not processed

  • Duplicate charges

As long as the chargeback meets the above criteria, we'll cover it and reimburse the full chargeback amount, plus any associated fees.

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