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Enterprise retailers see buy-online-pick-up-in-store as a competitive imperative, but also recognize significant challenges when it comes to delivering — or in this case, not delivering, a Signifyd survey found.
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The Silicon Valley Business Journal and the San Francisco Business Times named Signifyd one of the Bay Area’s Best Places to Work for the third year running.
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Machine learning has emerged as the best tool to fight fraud at scale, and merchants with the right instincts are increasingly turning to it for solutions. However, too many merchants are looking to machine learning as a panacea for fraud, and some vendors are irresponsibly fueling that belief, advocating a total replacement of seasoned fraud experts in favor of the machine.
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Facebook, Cambridge Analytica, Equifax and now the Dark Web have recently become hot topics of conversation and not necessarily for the reasons they would like. But the truth is, the Dark Web and those who mine it to make an illicit living have been around for years.
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Anyone who’s ever worked in ecommerce understands the importance of customer support. Even in the rare case that a company’s products or services are unequivocally the best, it’s still the case that one mishandled support ticket can easily generate enough bad feeling to lose a customer forever.
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Flash sales present tremendous opportunity in the era of the empowered consumer. But they also come with considerable challenges. Catchoom CEO David Marimon talks at Shoptalk about the possibilities.
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Yes, there is something distinctive about so-called digital natives. They start with a clean slate and the advantage of building a business from scratch in the era of digitally empowered consumers.
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Digitally native retailers think differently and provide traditional retailers an opportunity to accelerate their transformation into the kind of operations that emboldened digital consumers expect.
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Retailers can catch up and keep up in an era of digital transformation by finding the right tech partners, says the man who just made a deal with the world’s biggest retailer.
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Fraud losses increased 7 percent from 3.80 percent in 2016 to 4.0 percent in 2017. Losses during the holiday season were higher, with fraud increasing 24 percent from 3.07 percent in Q4 2016 to 3.83 percent in Q4 2017, according to Signifyd’s Ecommerce Fraud Index.
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