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One thing every online merchant learns pretty quickly is that a successful e-commerce operation relies…Read More
Evolving technology requires evolving thinking for online merchants when it comes to false positives — or orders mistakenly declined for fear of fraud. The goal of modern fraud protection isn’t to eliminate all fraudulent orders, but rather to become better at differentiating between fraudulent and legitimate orders.Read More
Many Valentine’s Day online orders are laden with red flags: first-time customers, high-value items, mismatched addresses. How can merchants keep up with the spike in orders and their increasing complexity. An innovative fraud protection model could be the answer.Read More
The gap between consumer expectations and retailers’ performance when it comes to buy-online-pickup-in-store, presents multichannel merchants with a vast opportunity to up their game and capture market share. Dean Frew, of the SML Group, has advice on how to do that.Read More
Artificial Intelligence inspires passions among those who decry the loss of the human touch. In turns out, the beauty of artificial intelligence is not that it takes the human out of the picture; it’s that it allows the humans who are in the picture to tackle higher-level problems.Read More