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The rapid evolution of technology means that ecommerce retailers no longer face the unenviable question: Which is more important? Friction-free customer experience or robust fraud protection. We live in a world where retailers can have it all.
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Retailers have been talking about buy online pick up in store for a long time. Why? Because it’s always held great promise. But now, thanks to advances in technology, that promise is becoming a reality even for retailers in verticals who had been slow to embrace it, because of logistical challenges and consumers’ preference for seeing…
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Who buys forty pairs of headphones? For most retailers the answer is simple: A fraudster. Especially when each pair cost hundreds or even thousands of dollars. Such orders are expected from fraudsters eager to resell high quality electronics at a discount for instant cash. But Moon Audio knows that many such orders are coming from…
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It seems not a day goes by that you don’t read about another massive data breach. The sad fact is that breaches happen all the time. Cybercriminals are increasingly sophisticated and increasingly motivated by the lucrative trade in personal information — names, birth dates, social security numbers, credit card accounts. Those bits of information are…
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The data digitally native retailers gather in their early online days can be pure gold for those who aspire to build an omnichannel empire. Dan Neiweem of Avionos explains why.
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Digitally native retailers are not the only ones making waves with direct-to-consumer strategies. We talk to Avionos co-founder Dan Neiweem about how traditional brands and manufacturers are taking advantage of the digital transformation to improve their marketing and their products.
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The financial pain of pilfered merchandise is just the beginning for online retailers hit by fraud. The bigger cost comes from missed sales opportunities. Now retailers are turning to new fraud-protection methods to regain the upper hand.
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One of the joys of visiting a foreign country is reveling in all that is mystifying and different. Of course, that’s not always a good thing. Just ask an online retailer looking to open new international markets. Fraud has a whole different look.
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It’s not whether a human or a machine is better at detecting online fraud. The answer lies in pairing the best of both, participants at the NYPAY “Ecommerce and the Ever Evolving Face of Fraud” panel conclude.
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Foreign markets present a tremendous opportunity for retailers that face the expectation of constant growth. But new markets come with complications, some anticipated, others unforeseen. FitForCommerce’s John Bancroft shares some of his checklist for going global.
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