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Case Study

Gosselin Photo & Vidéo

Automating fraud management to spend more time helping customers

Gosselin

Challenge

Fraud management

Industry

Consumer Electronics

Product

Guaranteed Fraud Protection

Integration

Adobe Commerce

About Gosselin Photo & Vidéo
and Signifyd

Gosselin offers over 8,000 products, rentals, repairs and classes. They cater to professional photographers and help bring customers together, because in this industry experience is everything.

With Signifyd, we save time, accept more orders, and serve our customers better. We don’t worry about fraud. This allows us to spend more time helping customers, helping them capture those perfect moments. Because that’s what we love to do.

Tony Trew
VP Marketing and Ecommerce, Gosselin Photo and Vidéo
Gosselin KPI Image

96%

Reduction in cases reviewed

Gosselin KPI Image

6%

Increase in accepted orders

Gosselin KPI Image

0 

Chargeback

THE SIGNIFYD GUARANTEE

Every decision clear.
Every outcome guaranteed.

We back every decision with a financial guarantee, because 15 years of data and refinement means we're confident enough to stake money on it. When Signifyd approves an order, you can act on it. If we're wrong, we cover it.