ABOUT SIGNIFYD
We help retailers deliver friction-free buying experiences without the fear of fraud
ABOUT US
Empowering friction-free commerce
Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse risk for retailers. Its solutions provide the transparency and control that brands need to succeed in the rapidly changing world of commerce. Signifyd was named among the 10 Most Innovative Companies in AI by Fast Company, and Digital Commerce 360 named Signifyd the leading provider of payment security and fraud prevention for ecommerce’s largest brands four years in a row. The company is headquartered in San Jose, CA, with locations in Denver, New York, Mexico City, São Paulo, Belfast, London and Budapest.
202420% → 202823%
Ecommerce accounted for 20% of global retail sales in 2024 and is estimated to grow to 23% by 2028.
2024$44B → 2029$107B
Likewise annual Global ecommerce fraud losses are predicted to grow from $44 Billion in 2024 to $107 Billion in 2029. (Juniper Research).
SALES INCREASE
At Signifyd we observed sales increase by 7% YoY in 2024.
FRAUD PRESSURE
Fraud pressure (risky orders) increased by 20% YoY in 2024.
CONSUMER ABUSE
increased YoY in 2024.
Blog
Read our latest tips about the industry.
Careers
Interested in joining our team?
PRESS
What others are saying about us.
Signifyd CEO Raj Ramanand talks generative AI with CNN’s Julia Chatterley
Signifyd Co-founder and CEO Raj Ramanand talks generative AI CNN’s Julia Chatterley on First Move. Raj digs into how AI is optimizing phishing, what that has to do with ecommerce, how online brands can protect themselves in a time of increasing sophistication in fraud — and why Signifyd is ideally positioned for growth and continued success.
Making ecommerce returns easier would actually drive more sales, says Signifyd CEO Rajesh Ramanand
Rajesh Ramanand, Signifyd CEO, joins ‘Closing Bell Overtime’ to discuss the state of the consumer, fraud issues impacting the ecommerce space and the value of the online return process.
Signifyd’s developed an AI‑powered response solution to combat retail fraud
In an era that has given rise to e commerce and digital transactions, fraud has become an ever-pressing challenge for retailers. Cybersecurity Ventures estimates cyber-crime costs organizations $1.9 million every minute and are predicted to grow by 15% to a staggering $10.5 trillion annually by 2025.
Rainbow Apparel says the biggest challenge in ecommerce fraud is allowing legitimate orders through
Rainbow uses Signifyd's anti-fraud software and AI to detect and flag potential fraud and allow other orders through.
Ticketmaster blames bots in Taylor Swift ‘Eras’ Tour debacle
Ticketmaster testified in the Senate that a cyberattack was to blame for the high-profile Taylor Swift concert sales collapse, but some senators aren’t so sure.
Retail sales defy expectations in July, rising 0.7%
The increase was driven by online retailers and consumers eating out.
REVIEWS
What our customers are saying.
Signifyd has a very smart technology to detect fraud pretty accurately. Besides the technology, the team at Signifyd is super engaged all the time and is always looking for ways to improve and help your business. As a customer we get access to their rich dashboard which can be used to look into specific cases as well as overall trends. Super transparent.
KUMAR N. SENTHIL FORMER GLOBAL HEAD OF PRODUCT ECOMMERCE, SAMSUNG ELECTRONICS
Gamechanger in fraud management. The integration team was effective and testing was smooth. Favourite product features would be the Dashboard and Consoles. The colour code scoring and numbering in the console view has been so useful for anyone on our team (E.Com, Customer Service, Loss Prevention). I also use the Insights occasionally as well to compare the data against GA and SFCC.
Rohan Cherian AVP E‑Commerce & Consumer Technology, Toys R Us Canada
Improve your EBITA with this vendor. From POC to rollout, a seamless experience. The platform was miles ahead of our old/legacy service.
Santosh Marrivagu Head of UK & Ireland, Emma
COMPANY INFORMATION
Thousands of Online Stores Protected. 100+ Countries Served.
Signifyd offers retailers a ship‑or‑don’t‑ship decision backed by a 100% financial guarantee against fraud and consumer abuse. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business without the fear of online retail fraud.
A LOOK BACK
The history of Signifyd
Signifyd’s story began in a two-desk coworking space in Palo Alto with co-founders Mike Liberty and Raj Ramanand, who left their jobs at PayPal with an idea about tracking fraudsters on social media. Shifting to protecting ecommerce, they started with an order scoring system, but quickly realized merchants needed more. And so guaranteed fraud protection was born. It was an excellent product-market fit and Signifyd grew rapidly. As ecommerce grew in importance and fraud grew in sophistication, Signifyd added to its products — solutions to protect against policy abuse, return fraud and abuse, unauthorized reselling and promotion abuse. Signifyd built solutions to optimize commerce under Europe’s SCA requirements and it designed products to bring its fraud-prevention innovation to financial services. Today, Signifyd’s products and features protect retailers from all forms of chargebacks., Signifyd is currently backed by Premji Invest, Bain Capital Ventures, Menlo Ventures, American Express Ventures, IA Ventures, Allegis Cyber and Resolute Ventures.
LEADERSHIP
Stakeholders
Signifyd attracts people who believe challenges are best overcome by thinking differently and whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
Executives
Knowledgeable, ambitious, action‑oriented and determined to build a business that helps our customers grow.
Board members & observers
Experienced, knowledgeable, innovative and ready to inspire ambitious teams to create enduring impact.
Investors & advisors
Insightful, experienced, future‑focused and dedicated to connecting with innovative leaders to fuel their success.
Customer Advisory Board
Accomplished, seasoned, strategic and determined to solve the most pressing issues facing retailers today.
WHAT WE BELIEVE
Our company values
Curious and Hungry
Stay a lifelong learner with a bias for action. It’s always Day 1.
Tenacious
Be a pioneer and never give up. Creating something new is hard work.
Agile
Be aware, nimble and adapt quickly. Everything changes.
Customer compassion
Empathize with your customers and solve their problems. We exist to help them succeed.
Design for scale
Build solutions to scale and last. We are here to stay.
Roll up your sleeves
Be helpful, humble, learn from everyone and have fun. No one succeeds alone.
SIGNIFYD RESOURCES
Media Kits
Logo brand standards
We prefer you use the full logo with some breathing room.
Brand guidelines
We care for our brand. Here is how you can too.
Leadership
Our leaders: Interesting people with bright ideas.
Product screenshots
Take a look at what we’ve been up to.
Ecommerce Pulse data
Get actionable insights from the Signifyd Commerce Network.
Signifyd culture
Innovation is the mission. Culture is the glue.
Employees
Hear from our employees.
I believe the stage Signifyd currently is in creates a very dynamic workspace. You can participate in a lot of projects, you can make a lot of suggestions and improve a lot of things. Your ideas are always considered and things get done immediately without having to go through a lot of bureaucracy. Working in an environment like this, helps you grow a lot since you learn from different people and from different areas.
EDGAR TORRES LEAD RISK ANALYST
Signifyd is a great place to be a data scientist. I’ve really appreciated the supportive team and spirit of collective endeavour and exploration. There’s a great culture of open discussion and evaluation of new methods, proposals and competing priorities. Away from data science, the Belfast office has the best benefits of any company I’ve worked for, including lunches, lots of snacks and monthly socials.
ROBERT KING DATA SCIENTIST
THE SIGNIFYD GUARANTEE
Every decision clear.
Every outcome guaranteed.
We back every decision with a financial guarantee, because 15 years of data and refinement means we're confident enough to stake money on it. When Signifyd approves an order, you can act on it. If we're wrong, we cover it.