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FLOW Summit 2022 – now available to watch on YouTube

Signifyd FLOW is a community of passionate ecommerce professionals who gather for thoughtful conversations about the challenges and future of retail in the digital age.

On April 6th, we had the honor of hosting over 200 retail leaders and analysts in New York City for an unforgettable event filled with knowledge-sharing and networking.

Access our library of on-demand content to uncover emerging retail trends, analyst insights, 2022 predictions, and the fundamental strategies & tactics ecommerce leaders are implementing to optimize, scale and protect their business.

Watch sessions with best‑in‑class brands and speakers such as:

Agenda

Welcome & opening remarks

Indy Guha, Chief Marketing Officer, Signifyd



Keynote Fireside Chat: The Next Stage of Ecommerce Growth

Rajesh Ramanand, Co-Founder & CEO, Signifyd
Nicole Jass, SVP of Growth Solutions Product, FIS
Kal Raman, CDO, Samsung

Payments: A Force Multiplier for Revenue Growth

Jordan McKee, Principal Research Analyst, Customer Experience & Commerce, 451 Research

Conditional Love: What it Takes to Keep Customers Faithful

Brendan Witcher, VP, Principal Analyst, Forrester

The Future of Ecommerce
How NFTs Let Brands Pinpoint the Right Audiences for Mutual Wins and Maximum Value

Edwin Chong, VP, E-commerce & Digital Marketing, IGK

Conversion Optimization & CX
Omnichannel Masterclass: Building Experiences Your Customers Will Love

Kamanasish Kundu, Director & Head of Ecommerce, North America, Pandora
Sofia Giussani, Director of Digital Marketing & Ecommerce, BHFO
Rohan Cherian, Managing Partner & Co‑Founder, Root Digital

Payments & Fraud
Optimizing Returns for Instant Refunds & Lifetime Loyalty

Eleanor Ritchie, Senior Product Manager, Signifyd

Payments & Fraud
How to Win the Battle of the Bots

Howard Blumenthal, Senior Director of Ecommerce, Kaman Distribution
Neil Cohen, CMO, Kasada

The Future of Ecommerce
Personalization, ‘Perishables’ Supply Chain, and Adding a Subscription Business: Lessons From d2c Gifting Innovator UrbanStems

Vivek Kumar, Chief Revenue Officer, UrbanStems
Sona Khagram, Senior Product Marketing Manager, Signifyd

Conversion Optimization & CX
Removing Friction From the Customer Journey

David Cost, VP of Digital and Ecommerce, Rainbow Shops
Nathan Liu, SVP, Ecommerce, Hot Topic
Sridhar Sundararajan, Director, Digital Technology, Newell Brands
Chris Deck, Founder/CEO, Deck Commerce

Conversion Optimization & CX
Building Brands Fit for Scale with a 360-Degree View of Customers

Lockie Andrews, CEO & Managing Director, Catalyst Consulting

Closing Panel: Signifyd’s Most Influential In Ecommerce

Shawn Bradford, Director, Customer Care, Carbon38
Devan Nielsen, Director of Fraud Prevention, Overstock.com
Sheena Brady, Founder, Tease Tea
John Surdakowski, Founder & CEO, Avex

End of conference

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