July 13, 2017
Sourabh Kothari
Sourabh is the Director of Merchant Advocacy at Signifyd, where he brings over 18 years of experience defining, designing and delivering content through stories, events and video.

Signifyd Extends Guaranteed Fraud Protection to Authorize.Net’s eCommerce Merchants in the U.S.

This post summarizes the press release published at 9:00 AM PDT on July 12, 2017.

San Jose, CA – July 12, 2017 — Signifyd announces its Guaranteed Fraud Protection suite is available to Authorize.Net eCommerce merchants in the U.S.  Authorize.Net’s customers can take advantage of Signifyd’s Guaranteed Fraud Protection suite to help eliminate fraud losses, chargebacks, and the manual order review process, all of which will ultimately help increase merchant revenue.

With Signifyd’s Guaranteed Fraud Protection, every approved order is backed by a 100% financial guarantee against fraud and chargebacks.

“Our partnership with Signifyd will enable our merchant clients to shift their focus to growing their operations instead of reviewing orders or dealing with chargebacks,” explains Andre Machicao, senior vice president, Authorize.Net. “Signifyd’s Guaranteed FraudProtection will help our clients expand their customer base by accepting more good orders.”

Signifyd’s Guaranteed Fraud Protection is available to Authorize.Net’s merchants through the Authorize.Net Merchant Toolbox, which includes a 5% discount from Signifyd for the first year of protection. Merchants using Signifyd should see increases in revenues from orders previously declined through restrictive fraud rules while essentially eliminating manual reviews, recovering fraud losses, and shipping delays.

“We believe merchants should focus on growing their business and driving revenues as competition intensifies for both small and large ecommerce merchants in almost every industry,” says Signifyd’s CEO, Raj Ramanand. “No legitimate order should be declined due to a lack of information or a fear of fraud. By assuming liability for fraud we allow Authorize.Net merchants to accept more orders, ship orders faster and keep their customers happy, regardless of order size, purchase amount or the buyer’s risk profile.”

About Signifyd

Signifyd was founded to make fraud-free e-commerce available to every business. Signifyd solves the challenges that growing e-commerce businesses persistently face: billions of dollars lost in chargebacks, customer dissatisfaction from mistaken declines, and operational costs due to tedious, manual transaction investigation. As the world’s largest provider of Guaranteed Fraud Protection, Signifyd provides a 100 percent financial guarantee against fraud and chargebacks on every approved order. This effectively shifts the liability for fraud away from e-commerce merchants allowing them to increase sales and open new markets while reducing risk. Signifyd is in use by multiple companies on the Fortune 1000 and Internet Retailer Top 500 list. Signifyd is headquartered in San Jose, CA.

 

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Signifyd’s Reimbursement Policy

What’s Covered

We cover chargebacks connected with fraud or unauthorized charges, often due to:

  • Stolen account information (account takeover)

  • Stolen financial information

What’s Not Covered

We do not cover chargebacks due to errors made by the merchant, card processor, or shipper, like:

  • Item not received, not as described, or defective/broken

  • Refund not processed

  • Duplicate charges

As long as the chargeback meets the above criteria, we'll cover it and reimburse the full chargeback amount, plus any associated fees.

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