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Signifyd and Wagento Commerce Boost provide an unparalleled customer experience 

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Signifyd and Wagento Commerce Boost provide an unparalleled customer experience 

GOLDEN VALLEY, Minn. — Wagento and Signifyd today announced the launch of Commerce Boost, a performance analysis and checkout solution that provides consumers with a seamless experience from the time they discover an ecommerce site until they have clicked the buy button and received confirmation that their orders are on the way.

Signifyd and Wagento’s Commerce Boost comprise the perfect one-stop-shop for merchants who want to give their ecommerce store a tune-up. Just as vehicle owners must be mindful about getting their oil changed and tires filled, ecommerce store merchants must also check in with their website’s speed and performance on a regular basis. 

With Commerce Boost, merchants will receive an in-depth performance review as a comprehensive report of their website’s problem areas. The Wagento team will then draw up a step-by-step roadmap for fixing those problems as well as provide some UX/UI recommendations—after all, functionality is just as important as speed. Finally, Wagento will offer a two-hour training session to ensure that the merchant has the knowledge and tools to keep their website health, speed and functionality in top shape.

An astonishing 40% of people abandon websites that take more than three seconds to load. Don’t let load time be a roadblock to growing customers and revenue—make speed a priority and let Wagento be your guide. 

Meanwhile, Signifyd’s Commerce Protection Platform automates order flow while providing fraud and consumer abuse protection. Using machine learning and big data, the platform instantly sifts fraudulent orders from legitimate ones and signals the OK to ship the order. 

The Commerce Protection Platform overcomes the challenge faced by static rules-based solutions that lean heavily on manual review teams. Manual review teams can find themselves overwhelmed when order volume surges, such as during the COVID-19 pandemic when ecommerce sales increased dramatically.

Slow manual reviews leave customers waiting and wondering whether their order was successfully received and when, if ever, they’ll get the goods. And just like a slow-loading site leads to abandonment, delays at checkout do, too. The Baymard Institute found that 21% of shoppers who abandoned their carts at checkout said they did so because checkout took too long or was too complicated. 

Signifyd’s consumer sentiment research found that nearly 53% of consumers said they’d abandon a retailer for good after one or two bad online experiences. And few experiences are worse than wondering whether you got what you came for. 

Consider all you invested in acquiring that customer and in creating a beautiful on-site experience, with fantastic photos and descriptions, flawless site search and pages that load in an instant. It’s all wasted if you can’t deliver a checkout experience that satisfies your buyer and inspires her or him to stick with you.

And while losing that sale to Amazon or some other competitor is painful, even more painful is the sad fact that the retailer has also lost that customer — probably forever. 

About Wagento

Wagento Commerce is a full service web development company specializing in Magento Development, content management, Magento Custom Modules and Applications, server tuning and SEO refinement. It specializes in installation, configuration and version upgrades with a logical upgrade process that always leaves live sites safe and running. Wagneto has designed dozens of small sites for 1-2 person businesses to 1000+ page websites for large ecommerce companies doing over $20 million in sales.

About Signifyd 

Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and customer abuse for retailers. Signifyd counts among its customers a number of companies on the Fortune 1000 and Digital Commerce 360 Top 500 lists. Signifyd is headquartered in San Jose, CA., with locations in Denver, New York, Mexico City, Belfast and London.

Mike Cassidy

Mike is lead storyteller at Signifyd. A former journalist and a retail geek, he covers ecommerce and the way technology is transforming digital commerce. Contact him at mike.cassidy@signifyd.com; follow him on Twitter at @mikecassidy.