Skip to content

Signifyd will stand by you in the COVID-19 era 

How will COVID-19 affect your customers?

We can provide custom insights

Request an analysis of sales trends data for your retail vertical

The recent spread of the COVID-19 pandemic is affecting all of our families, communities, businesses — and our way of life. During this time, I wanted to reach out and update you on how we’re approaching the situation at Signifyd.

First and foremost, we at Signifyd would like to express our sympathy for anyone who has been directly affected by the coronavirus. Everyone’s good health is the most important thing.

I also want to assure you that Signifyd understands the vital importance of our services to our customers’ businesses. We are ready to continue helping retailers ship orders to their customers without disruption in spite of the outbreak. 

Signifyd is ready to provide top-flight service despite COVID-19

To that end, we have taken specific steps to ensure that Signifyd’s ability to provide you with solutions and services at the highest level will not be impacted by COVID-19.

Among the measures we've taken in light of COVID-19
  • We have closed our global offices and provided support for our entire workforce to work from home for the duration of the shelter-in-place and other restrictions. We are fortunate to have relied on a highly dispersed workforce from the founding of the company, so the disruption has been minimal.
  • We have strongly encouraged all employees to continue to adhere to all guidelines issued by the Centers for Disease Control and Prevention and the World Health Organization, as we have since they were issued.
  • We are strictly following state and local authorities’ recent directives around business operations and travel restrictions

Thankfully, due in part to those measures, no Signifyd employees have tested positively for COVID-19.

As merchants, you represent a key economic engine and serve a crucial role in providing the goods and services consumers need as we all manage the recent troubling, and at times tragic, events. In the midst of it all, rest assured that your normal day-to-day contacts and all of Signifyd will be here to support your mission. So please continue to reach out to them as you have in the past.

Photo by Signifyd


The COVID-19 crisis is changing the face of business day-by-day, hour-by-hour. Read our weekly report, including data on changing industry trends in the time of coronavirus.

J. Bennett

J. Bennett

J. Bennett is head of customers and operations at Signifyd. A former math teacher, founder and CEO, and corporate counsel to Google, Salesforce and Qualys, he has three professional degrees, including a J.D. from Harvard.