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Case Study

Build.com: Reducing fraud chargeback losses while increasing operational efficienciesbuild-losgo

Challenge

Fraud Management

Industry

Furniture & Home Decor

Product

Signifyd Scoring Solution

Integration

Custom Platform

About Build.com

Build.com, the fastest growing online home improvement retailer in the U.S., has become a household name by providing its customers with the best selection, unmatched customer service and the easiest online shopping experience around.

35%

Decrease in Chargebacks

46%

Decrease in Manual Review Time

20%

Increase in Successfully Challenged Chargebacks