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Case Study

Crown & Caliber: Accepting high value orders from first-time customers with complete confidencecrown-caliber-logo

Challenge

Revenue Optimization

Industry

Jewelry & Watches

Product

Guaranteed Fraud Protection

Integration

Shopify

About Crown & Caliber

Crown & Caliber is a smart way to buy and sell watches. A luxury watch is a big purchase, but it shouldn't be overwhelming. The retailer carries 40-plus brands and complete tens of thousands of transactions a year.

“We can ship to customers we otherwise wouldn't have felt comfortable shipping to. Because Signifyd has us covered from a chargeback standpoint, it allows us to focus on what we're good at, and that allows us to keep our business personal.”

Hamilton Powell CEO, Crown & Caliber

80%

Reduction in Cases Reviewed

9%

Increase in Accepted Orders

0

Chargeback Losses