Guaranteed Fraud Protection
Grocery leader rolls out seamless and secure omnichannel experiences nationally
As one of the largest food and drug retailers in the US, this merchant is a multi billion dollar grocery leader that goes above and beyond for its customers and community. As the grocer expanded their footprint in digital throughout the pandemic, they partnered with Signifyd to ensure a seamless and secure shopping experience for their customers.
As they innovated to meet the shifts in grocery with new digital initiatives, the retailer recognized that they needed modern commerce protection to safeguard their reputation, their customers and their brand. Addressing regional fraud patterns across their national footprint would require an automated solution as they scaled digital.
The grocer selected Signifyd due to the strength and size of the Signifyd Commerce Network – which would help them to recognize good customers instantaneously while keeping payments secure – as well as Signifyd’s quality of partnership and proven results with other ecommerce leaders.
Armed with identity and intent intelligence from Signifyd’s Commerce Network and full protection on all Signifyd-approved orders, the grocery retailer has attained a near perfect approval rate of over 99%. They reinvest these found savings into CX improvements that drive further customer loyalty across their digital business.