Case Study
Challenge
Abuse management,
False declines,
Fraud management,
Order automation
Industry
Apparel,
Fashion
Product
Guaranteed Fraud Protection
Integration
Bespoke
About the retailer
This leading footwear retailer is the destination for fabulous shoes at a great value every single day. They partner with Signifyd to reduce false declines while automating fraud management across their markets.
Challenge
This footwear leader is continuously looking for ways to enhance its customer experience. In order to battle fraud and continue to innovate in the industry, the retailer knew it needed to eliminate manual review, streamline BOPIS orders and reduce false declines.
Solution
The retailer chose Signifyd due to the platform's expansive commerce network and direct integrations with leading issuers, the liability shift provided by Guaranteed Fraud Protection and the ability to customize protection with the Decision Center policy engine.
Results
Since partnering with Signifyd, this top retailer fulfills 100% of orders automatically based on Signifyd’s instant pre-auth decisions while paying $0 in fraud losses. Thanks to Signifyd’s data sharing with issuers, bank declines have decreased by 59.2%. No longer in the weeds of manual review, their fraud management team has shifted their attention to the more complex challenge of abuse.