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Ecommerce Pulse Report

Ecommerce pulse report for Electronics

Online Electronics sales are affected by all kinds of outside influences — innovation, new product launches, the season, pop culture, social media and the economy. Anticipating the gizmos, gadgets and productivity tools customers will want and having them when and where they want them is a constant challenge. See how your company performance compares to industry peers from the Signifyd Commerce Network.

Sure, everyone agreed that commerce was shifting online at an impressive rate

What nobody knew was that those rosy projections weren’t even close. Instead, 2020 has delivered the Great Acceleration, a turning point at which ecommerce grew at warp speed as consumers discovered the convenience and increased selection available through online buying.

2017 2018 2019 2020* 2021* 2022* 2023* 2024* 274755 315629 365207 419879 474540 524091 565696 599186 100,000 0 200,000 300,000 400,000 500,000 600,000 700,000 Revenue in million U.S. dollars Retail ecommerce sales worldwide
YoY Electronics and Computers sales

Ecommerce has been propelled five years into the future, with sales figures we were expecting in 2025 arriving today

Welcome to the future, a world in which online sales have become increasingly important to Electronics merchants. The growing prominence of ecommerce requires new thinking around merchandising, marketing and customer experience.

“Retail executives have been fixated on the dramatic increase in ecommerce sales, but the more interesting story is less about the last few months and more about the next few years. Based on the totality of transactions passing through Signifyd’s network, we see that this cohort of new users are buying online for the first time, and then returning to shop online again at the same or another merchant within one month. Returning to shop in short order is the way new spending habits form and share-of-wallet shifts.”

J. BENNETT
SVP OPERATIONS & CORP. DEVELOPMENT
SIGNIFYD

Electronics and Computers growth by category

Electronics brands and retailers have seen impressive growth, but not all segments are created equal. Wide variation in sales exists between segments.

The fact that our daily lives have become intertwined with electronics is apparent when we did into the numbers. The differences in performance over time of segments no doubt is affected by whether products are for entertainment, communication or productivity.

Pulling the levers on pricing and promotions has had a profound effect on the overall business

Given the fierce competition among Electronics brands and the choice that consumers have, Electronics merchants need to keep a close eye on how their pricing and promotion strategies are affecting average order values. AOV provides a snapshot of one aspect of the health of the vertical. That picture is always best viewed in context. What larger trends are behind the shifts in AOV?
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0% 20% -40% -20% ApparelAccessories B2B Mid-pricedFashion Housewares Jewelry &Watches MusicalInstruments Health &Supplements Low TicketFashion Alcohol Tobacco &Cannabis Pet Supplies SportingGoods Beauty & Cosmetics Outdoor & Leisure Weapons &Accessories CPGProducts Baby Auto & Tires ConsumerElectronics Footwear Quarterly AOV Trend by Industry Vertical Mix-shift towards higher AOV items as consumers replace in-store spend to CNP spend for Auto Parts & Tires Combination of Mix-shift and discounting leadingtowards drop in AOV for Apparel Accessories Declining AOV Increasing AOV Mix-shift towards lower AOV items contributingtowards declining AOV in Consumer Electronics Discounting strategies in mid-price fashion led to declining AOV -41% -30% -24% -22% -21% -18% -11% -11% -3% -2% 2% 2% 3% 4% 8% 9% 12% 16% 17%
Buy online, pick up in store

Electronics shoppers have shown a new enthusiasm for ordering online and picking up in store or at the curbside

Consumers shopping for Electronics have discovered the convenience and efficiency of buying online and picking up either in the store or at the curbside. Consumers have indicated that now that they’ve tried the channel, they see no reason to abandon it. This chart shows how Electronics consumers’ adoption of in‑store and curbside pickup has changed over time.

DIVE DEEPER

Conquer curbside pickup
for the post‑COVID era

Fraud pressure is a moving target with fraudsters constantly probing for weaknesses

Electronics are ideal for reselling. But fraudsters target the various segments of the Electronics vertical in different times and ways. Signifyd’s Fraud Pressure Index charts the rise and fall of very high risk — and presumably fraudulent — orders over time. Fraud levels are compared to a Q1 benchmark of 100%.

Fraud pressure in Electronics & Computers