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About the Conference

Revenue Protection | Abuse Prevention | Payments Compliance

Over 3,000 business leaders, innovative retailers, expert agencies, and technical developers connect each year to shape the commerce industry. As a recent addition to Adobe Experience Cloud, Magento brings its Imagine community to Adobe Summit. The commerce customer experience is even more powerful as these two audiences come together.

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Learn how you can optimize your revenue and increase customer lifetime value by eliminating friction in the buying process — all while protecting your business from fraud, customer abuse and chargebacks.

Fearless commerce is what we call it and we can’t wait to talk more about how it leads to success. Why not schedule a meeting with us at Magento Imagine by filling out the form at the bottom of the page.

Speaking Sessions

Retail Success: Removing Buyer Friction To Maximize Conversion & Build CLTV

March 30, 2020 | 04:00 PM Speaker: Skye Spear

In this session, Skye Spear will dive into how consumers respond to poor customer experiences, including fulfillment snafus and falsely declined orders. He’ll then turn to a study of apparel retailer Mitchell & Ness for additional lessons on removing friction from the buying journey to improve the customer experience and boost customer lifetime value.

Found Money: Where Your Buying Funnel is Leaking Revenue and How to Plug Those Holes

Monday, March 30, from 2:30pm – 3:30pm. Vid Sukumar

In this panel discussion, Dean Bowerman, Rite Aid's vice president of e-commerce, Jon Tudhope, director of software development at Something Digital, and Vid Sumukar, Signifyd's director of partnerships, explore how marrying the right e-commerce platform with the right design, user experience, and risk management practices can staunch revenue leakage and preserve lifetime customer value.

Find the full agenda here.


Skye Spear

Skye Spear

VP, Global Partnerships at Signifyd

Vid SukumarDirector, Partnerships at Signifyd

Vid Sukumar

Director, Partnerships at Signifyd

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