About the conference
Driving profitability in times of shrinking margins and a look into the new decade in CX and Omnichannel
This year, Savant eCommerce Stockholm will explore the methods and strategies, both tried and new, for you to effectively drive profitability within your organisation. A retailer in the 2020s must explore all avenues of ensuring profitability so we will put a spotlight on several factors that need to be optimised. You will hear real-life case studies and panel discussions from over 30 leading companies, who successfully maintain and even raise their profitability, while following long term strategies.
As marketplaces become more important in online retail in the Nordics you will also hear from companies that successfully take advantage of them and even evolve into a marketplace to complete their customer journey.