Better Ecommerce Newsletter

April 2018

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Learning in Las Vegas

Mike Cassidy

You can count us among those who traveled to Las Vegas to be transformed.

Now, don’t get all judgy. We were there on business — yes, really. The diamond in the desert recently hosted a harmonic convergence of retail thought leaders, simultaneously serving as home to Shoptalk 2018 and MRC Vegas 2018.

Ours was something of a digital transformation — the kind of transformation that is turning retail upside down.

We learned a ton, including that retail’s digital natives are restless, that Visa has big changes in store for chargeback disputes, that global expansion is a thing and that a cheeseburger really can go for 20 bucks.

We’d like to share some of that new-found knowledge with you here — no charge. Well, almost no charge. There is a resort fee.

Viva Las Vegas.

BEST OF THE SIGNIFYD BLOG

Visa leads the charge on chargeback changes

Show of hands: Who actually believes that change is good? Thought so. The dramatic changes that Visa is making to its chargeback-resolution rules are enough to cause the steadiest retailers to shake in their boots. A summary of changes and ideas for handling them.

That shirt with your Bonobos? UNTUCKit

Some digital native talk from Shoptalk: Walmart’s Marc Lore said the retailer tried on Bonobos to double down on Jet.com’s appeal to urban millennials. And UNTUCKit co-founder Aaron Sanandres? He revealed that his company found an early edge in radio ads. Talk about disruptive.

Video: Don’t go it alone

Oisin Hanrahan, of Handy, understands putting things together. His company provides assembly and installation service for Walmart customers. But at Shoptalk, he talked about putting together partnerships — the kind that let retailers do retail, while partners take care of jobs outside retailers’ missions.

Time to see the world

Want to learn how one retailer shifted from 100 percent sales in its home country to 80 percent of its sales abroad? Of course you do. Turns out, Ulric Jerome told Shoptalk, digital transformation is a key. It’s not, however, the whole story.

Read on.

SIGNIFYD PARTNER SPOTLIGHT

Bread — Better Financing Solutions Drive Ecommerce Sales

Bread is a leading platform for pay-over-time solutions that helps merchants reach more customers by allowing them to offer financing online. Merchants partner with Bread to help drive customer acquisition, lift sales and increase AOV. Consumers, in turn, can buy what they want now and pay in monthly installments that fit their budgets. With Bread’s data-driven technology and customer-centric approach, Bread helps merchants sell more and grow faster while focusing on their brand, their customers, and their needs. Bread integrates seamlessly with numerous ecommerce platforms and provides full white-label capabilities, easy customization and actionable shopper insights. Bread is backed by top-tier venture firms including Bessemer and Menlo Ventures.

Learn more »

INDUSTRY NEWS & EVENTS

A taxing issue even for the court

The U.S. Supreme Court is deciding whether ecommerce retailers will be on the hook for sales tax nationwide. Court watchers are unsure which way they’ll go. — The New York Times

Learn more »

New investors go digitally native

Natalie Massenet, who founded Net-A-Porter, just launched a venture capital firm that will pour $75 million (for starters) into commerce business at that busy intersection of retail and technology. — Business Insider

Learn more »

Technology is the key to business survival

UPS CIO Juan Perez says that if UPS approached business the way it did 15 years ago, it would be toast. Everyone in supply chain today works for a technology company, he said. — Supply Chain Dive

Learn more »

How about a cup of coffee, eh?

Want to get together at Shopify Unite in Toronto, May 7 through 9? Drop us a line.

Connect »

About us

Signifyd, the world’s largest provider of guaranteed fraud protection, enables ecommerce retailers to provide friction-free buying experiences by shifting fraud liability away from merchants.

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