Our newsletters and blog are packed with content of interest to ecommerce merchants and customers. The newsletter is sent once per month.
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Retaining retail customers takes patience
Retailers are in the midst of doing the hard work of keeping the customers they attracted during the holiday shopping season. It is both an art and a science. And while there is no one playbook to ensure success, there are some common themes that experts talk about.
Building loyalty and customer lifetime value means retailers need to care for and about their customers long before and long after they click the buy button. Serve your customers with meaningful content before a purchase and be prepared with answers after the purchase is made. We talked to experts and we’re sharing their insights in this month’s newsletter.
As a full-service digital commerce agency, we strive to help our clients grow their brands and optimize their digital presence. We have worked with a lot of great companies, doing everything from ecommerce website development, to designing brand identities, to driving traffic through digital marketing, to optimizing user experiences (UX), to developing digital strategies, and everything in-between.