The party’s over
for abusers

Say goodbye to fraudsters and keep the
good times rolling for your genuine customers

See our customers

Abusive shoppers: The uninvited guest ruining your revenue party

These party-crashers are draining your resources and tarnishing your reputation

of merchants saw an increase in first-party misuse over the past year

Average cost to resolve a single first‑party misuse dispute

of customers admit to falsely claiming they didn't receive an item to keep it or get a refund

Don’t shut down the party — discover how to halt abusers while still celebrating your VIPs

Signifyd’s real-time decisions and financial guarantee not only protects your business from first-party fraud, promo abuse and unauthorized resellers but also ensures a seamless customer experience. Say goodbye to non-fraud chargebacks like INR/SNAD and take control of your customer journey. Let us handle the risks so you can focus on what truly matters – your business’s growth.

Stop non-fraud chargebacks (party crashers)

Just like bouncers at the end of the party, we prevent non-fraud chargebacks (ie INR, SNAD, processing errors, etc.) from ruining your night, keeping your business in the clear.

Say no to free riders

Slash customer acquisition costs by ensuring every promotion is redeemed by real customers, not abusers.

Keep the VIPs happy

Keep your inventory where it belongs — with the customers who love you. Implement smart guardrails to fend off abusive resellers and maintain a seamless customer experience.

Preserve customer experience

Reduce chargebacks and unnecessary losses by targeting abusers early, allowing you to focus on growing your business.

#1 trusted solution to the top 1000 retailers globally

Our Commerce Network is made up of thousands of merchants all over the world.

The result is that 98.7% of the time, when someone comes to transact on a site, we’ve seen them before somewhere in our network!

Depth of data

98%+ Shopper identification rate
Fast adaptive AI with humans in the loop

Merchant coverage

Processed $100bn+ Annual GMV
Most deployed vendor to retail’s top 1000, 3 years in a row

Fastest time to value

11+ years in guaranteed ML development
G2 awards: Most Implementable, Fastest Implementation and Best Usability

We know it’s a bold claim to make, so don’t just take our word for it

See how other merchants use Signifyd

“After establishing clear policies within Signifyd, our unauthorized reseller rate effectively dropped to zero. The impact of this on our brand and partnerships can’t be overstated. We’ve regained control of millions of dollars worth of product that would have flowed through the wrong channels.”

— Lyn Carbine, Head of Trading, CurrentBody

— Lyn Carbine
Head of Trading
CurrentBody

“At the end of the day, it’s our revenue that’s on the line. That’s why the Chargeback and INR Guarantee is such a big selling point. It really proved to us that we could trust Signifyd’s decisions.”

— Steve Borrelli, CEO + Founder, Cuts Clothing

— Steve Borrelli
CEO + Founder
Cuts Clothing

“What caught my attention about Signifyd was the guarantee, the reimbursement of approved orders, the fact that claims like item-not-received are all covered by the guarantee really gives us a peace of mind.”

— Josh Jaros, Customer Service Lead, NZXT, Inc.

— Josh Jaros
Customer Service Lead
NZXT, Inc.