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Complete Chargeback Protection

Fraud or not – we have you covered. Total peace of mind against online chargebacks.

Guaranteed fraud and non-fraud
chargebacks protection

Complete Chargeback Protection

Fraud or not – we have you covered. Total peace of mind against online chargebacks.

Guaranteed fraud and non-fraud chargebacks protection

Ecommerce fraud is just one source of chargebacks in the UK & Europe

Merchants selling in Europe may have chargeback fraud protection where SCA has been performed, but for the 57% of losses resulting from non-fraud chargebacks – as well as any ecommerce fraud chargebacks incurred on exempted or excluded transactions such as One Leg Out or MOTO – European merchants are still on the hook.

CREDIT NOT PROCESSED 2% 1% UNRECOGNISED 1% SUBSCRIPTION CANCELLED DUPLICATE CANCELLED MERCHANDISE 1% PROCESSING ERRORS 1% 3% 5% 9% 20% 43% FRAUD FRAUD OTHER SNAD INR

The UK & Europe’s only complete liability shift

Signifyd’s Complete Chargeback Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against ecommerce fraud on exempted orders and non-fraud chargebacks on all approved orders.

Chargeback reasons covered by Complete Chargeback Protection include:

  • Authorisation issues
  • Canceled merchandise
  • Credit Not Processed
  • Duplicate
  • General
  • Fraud (card not present)
  • Processing issues
  • Product Unacceptable / Significantly Not As Described (SNAD)
  • Item Not Received (INR)
  • Subscription Canceled
  • Unrecognised

Key benefits

Approve more good orders

Confidently approve 5–9% more orders that otherwise would have been falsely declined due to fear of
fraud or abuse.

Fraud chargeback abuse

Signifyd wins 50% more disputes than the industry average and 0 abusive claims go unchallenged – reducing your chargeback rate overall.

Influence higher auth rates

Maintaining a lower chargeback rate leads to higher bank authorization rates over time, so the conversion benefits just keep coming.

Eliminate total chargeback losses

Signifyd has your back. Fraud or not, you’ll never have to worry about a chargeback again.

“Signifyd’s Complete Chargeback Protection gives us peace of mind knowing that regardless of the outcome of a transaction, our business is protected.

As fraudsters innovate to get around the shifting landscape of European ecommerce, and as we grow our business internationally, this complete elimination of chargebacks allows us to focus on providing best-in-class customer experience without the fear of losses to hold us back – a luxury for high-end retailers like ourselves.”

ROBIN PHILLIPS
CEO
WATCHSHOP

Never pay a chargeback again.