Order automation

BELIEVE IN MODERN CUSTOMER EXPERIENCE

Order automation

BELIEVE IN MODERN CUSTOMER EXPERIENCE

Modern customer experience depends on real-time processing

With the introduction of new ways of shopping, like buy online pickup in store or curbside, traditional methods of fraud prevention like mailing address reference become obsolete.
With Signifyd’s Order Automation, retailers can breathe easy, with legitimate orders approved in real‑time.

What is your main business reason for offering buy-online-pick-up-in-store?

Reasons for omnichannel initiatives

*Source: BOPIS report / NRF deck

To stay competitive, retailers must offer fast and secure ways for customers to make purchases

The review process comes down to seconds for retailers offering same day delivery or pick-up in store.
Each new purchase and fulfillment technology exposes retailers to new types of fraud.
Buy-online-pickup-in-store eliminates the need for a mailing address: a prime data point to verify the payment.
Modern customers expect real-time updates of their order progress. Manual processes can never meet customer expectations.

How manual is your process?

Traditional rule-based scoring solutions simply can’t keep up

Because conventional scoring systems depend on rules, highly specific knowledge of previous fraudulent behaviors is required of practitioners
Subject-matter experts must write, apply and continuously modify these rules – a labor intensive process that will always be a step (or many) behind fraudsters
This inefficient model relies heavily on human manual review resources, crushing conversion and negatively impacting customer experience

Hear from other merchants who upgraded to machine learning based systems.

READ CUSTOMER STORIES

Signifyd Commerce Network leverages purchase transactions
and enables real-time end to end order automation.

How can Signifyd help?

Signifyd leverages its ecommerce network data and uses alternate data points like order history, phone number, IP address proximity and social footprint to verify purchases with limited buyer information.
We have a 100% money back guarantee on all shipped orders.

How Signifyd enables you to capture more

The Signifyd Commerce Network includes transactional and behavioral data from thousands of merchants shipping products into 100+ countries, as well as leading data service providers.

98% of transactions identified by one or more of these variables

Email coverage

IP coverage

Phone coverage

Address coverage

Device ID coverage

The Total Economic Impact™ of Guaranteed Fraud Protection™

Forrester Consulting found that Signifyd helped a major retailer save substantially on operations and gain millions in revenue by shipping good orders that would have been declined by its legacy system.

Key findings in this report:

454% return on investment

by installing Signifyd’s fraud solution

$7.1 million

Financial benefit over three years of switching from legacy system to Signifyd

4.6 percentage points

Increase in approved orders using Signifyd rather than legacy