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Commerce Protection Platform

One platform to protect the entire shopper journey end‑to‑end

Protection that keeps you and your customers safe,
so you can sell more and grow fearlessly.

Commerce Protection Platform

One platform to protect the entire shopper journey end‑to‑end

Protection that keeps you and your customers safe, so you can sell more and grow fearlessly.

Commerce Protection Platform

Commerce Protection Platform

Commerce network

Join forces with the world’s leading brands to protect revenue

The Signifyd Commerce Network unites identity and intent intelligence data from thousands of global ecommerce retailers to proactively block emerging fraud trends while instantly recognizing and streamlining legitimate customers through the path to purchase. 98% of online purchases today are made by consumers previously seen across the Commerce Network.

AGENT CONSOLE

Remain in the driver seat of order automation

The Agent Console gives merchants full visibility into order processing and decisioning. Dig into order details including summaries, recommendations and the corresponding source data to discover why Signifyd approved or denied a transaction. Augment order decisions with manually sourced information to resubmit for order processing and decisioning. Ultimate control lies in the hands of you and your agents.

INSIGHTS REPORTING

Keep business performance at the forefront

Insights Reporting drills into transactional data across your business, surfacing insights on performance health across segments such as geographies, product lines or payment methods. Build custom data visualization and reports to keep track of business performance over time or complement your existing business intelligence systems with data from Insight Reporting.

DECISION CENTER

Decide how you define and block abuse

Decision Center gives your risk team the ability to build policies unique to your definition of abuse while automating processes at scale. Draw on insights from the Commerce Network and data specific to your business to ensure policies effectively block consumer abuse without impacting customer experience. Pre-built policy sets and abuse-specific variables help merchants to target emerging trends like promotion abuse, unauthorized resellers, return abuse and more. Our industry-tenured team of risk intelligence professionals are at the ready to offer additional expertise and support.

FRAUD PROTECTION

Eliminate fraud and automate customer experience

Signifyd’s Fraud Protection solution leverages machine learning models to contextualize insights from the Commerce Network with merchant- and vertical-specific data – delivering automated order decisions with unparalleled accuracy. Opt for a complete liability shift with Guaranteed Fraud Protection and receive a 100% financial guarantee against fraud for all Signifyd-approved orders.

Guaranteed fraud protection

Automated recommendations

ABUSE PREVENTION

Reward good customers while thwarting abuse

Abuse Prevention combines merchant-set Decision Center policies with active monitoring of consumer chargebacks and proactive consulting on best practices for business processes and policies. Integration of chargeback data with payment gateways as well as automated dispute of abusive chargebacks prevent future abuse without putting unwelcome friction into the shopping experience for legitimate customers.

Policy protection

Guatanteed INR protection

Return abuse prevention

PAYMENT OPTIMIZATION

Provide the smoothest path to purchase for your customers

In a complex and highly regulated payment ecosystem, Payment Optimization puts customer experience first – ensuring that when your customers want to make a purchase, nothing stands in the way. By conducting transaction risk analysis (TRA) pre-authorization and enriching orders sent out for authorization with data from the Commerce Network, Signifyd gives banks the confidence to authorize orders that otherwise would have been falsely declined and accept orders routed via exemption pathways for those merchants adhering to regional SCA regulations.

Auth rate optimization

SCA exemption management

Protection that extends across the entire shopper journey

Protect revenue

Shopper knowledge is power. Signifyd helps merchants approve 5‑7% more orders on average.

Trust customers

Harness our global Commerce Network™ to create seamless customer experiences while eliminating fraud and abuse.

Grow fearlessly

Signifyd’s 100% financial guarantee against fraud and abuse gives you the confidence to automate payments at scale.

“Signifyd helped us not only survive, but thrive during a challenging peak period without any issues. And during non‑peak times, Signifyd is a consistent partner willing to take on as much work as is required to support operations. Their analysis and feedback has led to several critical changes to the way our team operates, and for that we are grateful.”

— John Fasline, Manager, Digitization and Automation, Abercrombie & Fitch

— John Fasline
Manager, Digitization and Automation
Abercrombie & Fitch

“Because of our high AOV, we were being extremely conservative and our fraud controls were so oppressive that many of our legitimate customers were being wrongly denied. With Signifyd’s Guaranteed Fraud Protection, we have been able to open up our sales funnel – increasing approval rates and preserving customer experience all the way through checkout.”

— Carlo Savino, VP Americas Ecommerce, Lenovo

— Carlo Savino
VP Americas Ecommerce
Lenovo

“The most important thing is not the data the customer leaves, but their history of behavior across merchants – and Signifyd proved to be one of the only tools that could truly capture this.”

— Carlos Madrona, Managing Payments Method and Fraud Director, Mango

— Carlos Madrona
Managing Payments Method and Fraud Director
Mango

“Signifyd has a very smart technology that can detect fraud accurately. Besides the technology, the team at Signifyd is super engaged all the time and is always looking for ways to improve and help your business. As a customer, we get access to their rich dashboard which can be used to look into specific cases as well as overall trends. Bottom line – great technology, great people, super transparent.”

— Senthil Nallasamy, eCommerce Head of Products, Samsung

— Senthil Nallasamy
eCommerce Head of Products
Samsung

The #1 commerce protection platform to the top 1000 e‑retailers

A comprehensive assessment by industry analysts DigitalCommerce360 found Signifyd to be the top choice for enterprise ecommerce retailers, with 6x the number of global 1000 retailers leveraging Signifyd’s Commerce Protection than other leading vendors.

Read the report

Protect, trust and grow with Signifyd