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Experience FLOW Summit 2023

ON DEMAND VIDEOS

Featuring a keynote conversation with renowned fashion designer and global retailer Rebecca Minkoff.

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Why watch the free on-demand FLOW Summit 2023 sessions?

Signifyd FLOW is a community of passionate ecommerce professionals who gather for thoughtful conversations about the challenges and future of retail in the digital age. We brought together over 300 industry professionals in New York to connect, share solutions and learn from retail leaders around the world. Here you have a unique opportunity to look inside the minds of notable thought leaders, customers, executives and partners to align ideas, thoughts and best practices.

Join sessions with best‑in‑class brands and speakers such as:

Agenda

Welcome & opening remarks

Stefan Nandzik, SVP of Marketing, Signifyd

Enabling Fearless Commerce

Rajesh Ramanand, Co-Founder & CEO, Signifyd

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The Next CX Frontier: Connecting Platforms Across the Shopper’s Journey

John Winstel, VP Product Management, FIS
Kelli Lin, VP of Product, Narvar
Cy Khormaee, Head of Product, Google Security
Jason Knell, Senior Director, Commerce Services GTM & Content Partnerships, Adobe
Raj Ramanand, Co-founder Chief Executive Officer, Signifyd

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Generative AI: How ChatGPT and Others Are Impacting Commerce

Srinath Sridhar, CEO & Co-Founder, regie.ai
Katherine Bahamonde Monasebian, President & General Manager, NA Commerce, Stanley Black & Decker
Scott Friend, Partner, Bain Capital Ventures

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The Data Sharing Trend That’s Driving the Next Wave of Payments Innovation

Deniz Ertan, Senior Director of Risk, eBay
Amy Pierce, Merchant Engagement Manager, Senior Vice President, Bank of America
Hunter Roberts, Director of Network & External Strategies, Capital One
Okan Ozaltin, GM Payment Solutions, Signifyd

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Strategically Fearless: The Thinking that Enables Retail Leaders to Succeed

Brendan Witcher, VP, Principal Analyst, Forrester

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The Future of Ecommerce
Conversion Optimization & CX
Intelligent Automation: Finding Efficiency and Adding Value With RPA & AI

Antonio Colicchio, Vice President, Customer Care & Automation, Abercrombie & Fitch Co.
Hani Balta, CIO / CTO, Adorama
Jared Shaner, Partner & Chief Revenue Officer, Trellis Commerce

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The Future of Payment Risk &
Payment Best Practices
First-Party Fraud: When the Customer is Actually the Enemy

David Mattei, Strategic Advisor, Aite Novarica

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The Future of Ecommerce
Conversion Optimization & CX
How Best-In-Class Merchants Maximize the Return on Refunds

Kelli Lin, VP of Product, Narvar
Andy Kim, Head of eCommerce Returns, Samsung
Gayathri Somanath, VP, Product & Implementations, Signiyfd

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The Future of Payment Risk &
Payment Best Practices
Navigating the Changing Tides of Commerce: How to Deal with Today’s Reality

Melissa Baird, COO & Head of Technology, Hims & Hers Health
Daren Hull, President, Vera Bradley
Scott Friend, Partner, Bain Capital Ventures

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The Future of Ecommerce
Conversion Optimization & CX
A New World of Opportunities: Lessons in Cross Border Expansion

Tara Mitchell, Director of Risk, Wish
Jason Macklin, Vice President Payments, ESW
Sona Khagram, Senior Product Marketing Manager, Signifyd

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The Future of Payment Risk &
Payment Best Practices
Orchestrating Real-time Risk Decisions Across the Customer Journey

Brigette Korney, Senior Director, Payments & Fraud, Groupon
Shelby Vignes, Director, Internal Controls & Fraud Prevention, Arbonne
Sam Crowther, Founder, Kasada

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Fearless: The New Rules for Unlocking Creativity, Courage and Success

Rebecca Minkoff, Founder & Designer, Rebecca Minkoff
Ashley Kiolbasa, Senior Director Product Marketing & Comms, Signiyfd

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Closing remarks

Stefan Nandzik, SVP of Marketing, Signifyd

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End of conference

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