Skip to content
electronic-vertical-laptop-headphones

Signifyd commerce network

Electronics & Computers

Trends, insights and best practices for the
Electronics and Computers vertical
Signifyd commerce network

Electronics & Computers

Trends, insights and best practices for the Electronics and Computers vertical
  • Samsung

Read recent G2 reviews

Reliable Fraud Protection

We had a large chargeback issue with a few of our products in the last couple years and we were manually investigating orders that we flagged. This was time consuming and some fraud still got through. Signifyd has cut our chargebacks down to $0 in the last year.

Victoria Lladoc
HEAD OF MARKETING
United States

Great service, has significantly reduced fraud

As a high-end electronics retailer, we see a significant amount of fraud. Since integrating with Signifyd, we’ve been able to save a ton of time and money by automating the process. Definitely worth the investment – integration was a breeze and support is always great to work with.

RETAIL ADMINISTRATOR

Your assistance has helped us reduce our number of fraudulent orders!

The company has helped us drastically reduce the number of fraudulent orders that used to slip through our system and that has helped us focus on actually helping real customers.

ADMINISTRATOR IN CONSUMER ELECTRONICS

Ecommerce Pulse insights

Online Electronics & Computers sales are affected by all kinds of outside influences — innovation, the economy, app development and recently by COVID-19, stay-at-home orders and job losses.

“With Signifyd, we save time, accept more orders and serve our customers better. We don’t worry about fraud. This allows us to spend more time helping customers, helping them capture those perfect moments. Because that’s what we love to do.”

— Tony Trew, vice president of marketing and ecommerce, Gosselin

“With Signifyd, we save time, accept more orders and serve our customers better. We don’t worry about fraud. This allows us to spend more time helping customers, helping them capture those perfect moments. Because that’s what we love to do.”

— Tony Trew
Vice president of marketing and ecommerce,
Gosselin

Omnichannel & 360 customer view

Your customers are more sophisticated and demanding than ever. In order to serve them, you need to know what they want, when they want it, how they want to buy it and what gets in their way when they’re trying to patronize you. You need data — data that provides a single source of truth for your entire organization.

Dan Neiweem of Avionos explains
how direct-to-consumer benefits brands

Why you need a
direct-to-consumer strategy

Direct‑to‑consumer brands have upended the Electronics & Computers vertical. The ability to build a personal relationship with customers and to know them intimately through their data has allowed Electronics & Computers retailers to provide a superior customer experience.

Forrester Analyst Michelle Beeson takes a deep dive into direct‑to‑consumer and explains in this webinar why every retailer today needs to embrace the model in order to keep up with customer expectations.

Electronics & Computers: Searching for Customer Love in the Era of Direct-to-Consumer

By controlling manufacturing, shipping and service, Electronics & Computers brands have been able to quickly create innovative customer experiences. Apple and Samsung have leveraged D‑to‑C while partnering with retailers. See what it takes to prosper today.

The benefit of taking full control over your entire buyer’s journey

When everyone in a retail organization can see where customers are encountering friction — order authorization, fraud review, fulfillment, post-order complications — and where revenue is leaking, it’s much easier to fix the problem. Signifyd can show you how to achieve a comprehensive vision that allows you to eliminate friction without putting the enterprise at risk. Let us help.

Electronics & Computers retailers bleed more
than 20% of orders — without knowing it

Every retailer and every vertical is different.

While revenue leakage is a common retail problem, some businesses might be suffering more than others. Let us show you how you stack up to other verticals and to other retailers in your vertical. You can’t afford to lose the revenue you’re bleeding today because of a sub-par customer experience. Not in today’s world.

Let us show you what every day of delay is costing you.

The Signifyd impact

Gosselin Photo & Video managed to increase their accepted orders by 6% after deploying Signifyd’s fraud solution. The retailer also saved hours of time once devoted to manual review time — time which Gosselin staff now use to serve customers.