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Sondaggio: I clienti in Italia sono frustrati a dalla SCA e chi ci perde e’ il commerciante

Dopo più di un anno e mezzo dall’introduzione delle normative pensate per proteggere gli acquirenti e-commerce, i consumatori italiani affermano di accogliere le misure per proteggere le proprie transazioni, ma di non essere disposti a tollerare l’ esperienza di acquisto generalmente peggiore riscontrata finora: questa è la conclusione a cui è giunto un nuovo sondaggio condotto da Signifyd, leader di mercato nella protezione dalle frodi nell’e-commerce.

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Survey Finds Shoppers in Italy are frustrated with SCA and Merchants are Missing Out

After more than a year and a half of living with regulations designed to protect ecommerce shoppers, consumers in Italy say they embrace measures to secure their transactions, but that they won’t tolerate the generally poorer shopping experience they are receiving in the process, according to a new survey conducted by Signifyd, the market leader in ecommerce fraud protection.

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Une enquête menée par Signifyd en France révèle que le processus d’authentification forte du client génère de la frustration chez les acheteurs et que les commerçants n’apportent pas de solution

Selon une nouvelle enquête menée par Signifyd, le numéro un du marché de la protection contre la fraude en ligne, après avoir dû s’adapter pendant plus d’un an et demi à des réglementations créées pour protéger les acheteurs du commerce en ligne, les consommateurs français affirment avoir adopté des pratiques qui visent à protéger leurs transactions, mais précisent également qu’ils ne toléreront pas une expérience d’achat en ligne médiocre.

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Survey Finds UK Shoppers are Frustrated with SCA and Merchants are Missing Out

UK consumers embrace new security measures, but still have high expectations when it comes to online shopping experience, 36% of UK consumers have been unable to complete an online transaction due to new Strong Customer Authentication (SCA) regulations, 68% said they would stop shopping with a retailer if they encountered a bad online experience and would turn to a rival instead, 33% of UK consumers have already abandoned merchants due to a negative online experience

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The Signifyd App for Stripe Debuts in the New Stripe App Marketplace

SAN JOSE, Calif.–( BUSINESS WIRE )–Signifyd, the leader in ecommerce fraud protection, announced today the launch of the Signifyd app for Stripe as part of the new Stripe App Marketplace, providing instant chargeback claims insights directly through the Stripe Dashboard. “More importantly, it makes life easier and more efficient for Stripe and Signify Chargeback Recovery…

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