Fraud

Pot Sales Surge Calls for E-Commerce Fraud Vigilance

Merchants who sell marijuana paraphernalia online are likely to see a surge in orders now that California has legalized recreational pot. Increased orders are good, but they also call for increased vigilance in a retail sector that has seen a recent increase in fraud, according to Signifyd data.

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Are You Ready for Your Data Breach?

You can barely stop shaking your head over the tremendous size of one data breach before another eclipses it. Are you ready? Unfortunately, it seems like it’s a matter of when, not if. We have some recommendations from Experian and Digital Shadows to get you ready.

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Cyber Monday is Becoming Black Monday for Retailers

Cyber Monday has been a well-established retail holiday for more than a decade. But as we move into Cyber Monday 2017, many e-commerce retailers might be thinking of it as Black Monday. No, not because it will change red ink to black on the balance sheet, but because of the sinister implications the official launch…

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How Apparel Sellers Can Preserve Profit Margins by Tackling Fraud

If online retail were an Olympic sport, the apparel sector would definitely rank on the high end when it comes to degree of difficulty. All e-commerce is hard, especially in an era of rapidly progressing technology and steadily increasing expectations among consumers. But those who sell clothes and accessories face challenges that don’t necessarily apply…

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American Made Beauty

Some things are still made right here in America, and for good reason. For 40 years, Carver Tubs has been designing, innovating and building bathtubs in Grandview, MO, just south of Kansas City. A beautifully crafted bathtub with perfectly placed whirlpool or air massage jets is something most people will buy once in their lifetimes,…

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What’s a Good Night’s Sleep Worth to You?

“What’s a good night’s sleep worth to you?” This question is answered dozens of times on Kryo’s website through emotional testimonials from happy customers. Many of these customers were skeptical at first, but now they own more than one Kryo product (Kryo recently acquired the rights for the ChiliPad) and recommend them passionately to friends,…

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Dr. Dabber Smokes Out Fraud with Machine Learning

Online retailer Dr. Dabber is so good at curtailing chargebacks that their payment processor reduced their rate by $3,000 a month. “He dropped our rates more than 1% – out of nowhere,” says Pantelis Ataliotis, president and co-founder of the Las Vegas-based vaporizer pen and vape accessories sales site.  “Signifyd had a lot to do…

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GOTit Gets Rid of Fraud

About five miles from the beach in Tel Aviv, Tal Agassi’s team of 10 did their best to tell good orders from bad. None had fraud-prevention expertise. Some had been on the job for only two weeks. Even so, a number of them would spend as much as a third of their day sorting through…

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Is Equifax Fraud Wave Still Coming?

Maybe the most disconcerting thing about the Equifax data breach — other than the staggering size of the theft of personal information — is the relative quiet that has followed in the six weeks since the heist was disclosed. While plenty has been written about what could happen as a result of cyber-thieves nabbing the…

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Stop E-commerce Fraud From Becoming a Holiday Tradition

Retail has its own set of annual holiday traditions. Starting before the last scrap of gift wrap is cleaned up, merchants start looking at what went wrong in the holiday frenzy just passed and what they could do differently to come up with a different result next year. By summer, a substantial number of retail…

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Signifyd’s Meetup Features E-commerce Fraud Protection and Camaraderie

By Mike Cassidy Fighting e-commerce fraud can be a lonely game. When everything goes right and chargebacks are few and far between, you’re just doing your job. If things go wrong and fraudulent orders increase, well then there is a problem. And it’s your problem. So, it’s nice, now and then, for fraud fighters to…

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How to Avoid E-commerce Fraud in the Wake of the Equifax Breach

The numbers that tell the story of Equifax’s data breach are beyond stunning, but the nauseating truth is that the figures tell only the beginning of the story: As many as 143 million Americans’ Social Security numbers, birth dates and home addresses stolen, according to the company. Nearly 210,000 credit card numbers snatched by hackers…

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Six Questions for E-commerce Fraud Prevention Expert Noam Naveh

by Mike Cassidy Noam Naveh learned the anti-online-fraud game from the ground up, starting as a guy who manually reviewed suspicious online orders before becoming one of the foremost experts in deploying automated systems to foil digital fraudsters. Along the way, Naveh was the lead analyst for Fraud Sciences, a Tel Aviv-based firm that was…

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Signifyd’s Meetups: Effective Fraud Prevention and a Chance to Talk Shop

by Mike Cassidy Online fraud fighter Noam Naveh had a succinct message for the group of e-commerce and payment security professionals who gathered for Signifyd’s first meetup to share and discuss fraud-prevention techniques: Debating whether humans or machines are better suited to e-commerce fraud protection is counterproductive when it comes to foiling fraudsters who seek…

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Want Your Stolen Stuff Back? Get Ready to Go to Work

By Bill Marcus About five years ago, in Toronto, thieves put out word via online classifieds that they had $8.2 million in stolen office equipment to sell. But here’s the thing about internet ads: Anybody can read them. “We found them through online searches,” says private investigator Whitney Joy Smith, who was hired to find…

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Holiday Shopping: The Gift That Keeps on Taking

By Mike Cassidy and Bill Marcus If you’re a digital retailer thinking about the holiday shopping season, it’s showtime. You are deep into planning promotions, scaling up your teams, locking in your logistics. It’s hard to overstate the importance of the holiday shopping season to the retail industry and even the U.S. economy. Oh, and…

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Expanding to International Markets

Webinar Description: Eighty percent of your potential customers live in emerging countries. You’re unable to ship to them because you can’t risk potential chargebacks from fraudulent orders. But what if that risk of fraud was dramatically reduced or completely eliminated? Would you ship to customers in Qatar, Nigeria or Japan if you were safe from…

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Jerome’s Furniture Eliminates Fraud to Boost Sales and Morale

The online sales platform at Jerome’s Furniture was supposed to enhance customers’ buying experience. Instead, it inadvertently drove them away. “When we couldn’t solidly identify a customer we would ask them to come into the store,” says Scott Perry, senior vice president of digital IT and omnichannel for the San Diego-based, furniture store chain. “Either they…

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Cap That Stops Fraudsters from Ripping Off Celebrity Artists

Cap That: The 7-Year Old Company That Brings Ideas to Life Whether it’s Cher, Ozzy Osbourne or the hip-hop artist Common, when Travis Garrett punches the clock in the morning there are usually some very interesting people in the waiting room. “Everyone’s a very strategic thinker and trying to accomplish a similar goal,” says Garrett,…

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Tuckernuck Gets a Boost of Confidence from Signifyd to Drive International Growth

The well-spoken, highly educated women who run the Washington D.C.-based, all-American style clothes e-retailer Tuckernuck have a special “in the office only” curse word they share privately among themselves. It’s the name of the South Carolina couple who took them for $7,000 in chargebacks over a period of two months. “They would consistently issue chargebacks…

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Aleph Objects Catches a Fraudster Red-Handed

3D printer manufacturer Aleph Objects, Inc. signed up with Signifyd and put the service to the test during the holidays (a peak sales period for the company). Megan Garber, the company’s Sales Support Supervisor says she experienced a first: catching a fraudster red-handed. “Signifyd actively caught a case of fraud for us, after going through…

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Locking Out Fraud While Securing Peace of Mind

Before Signifyd, Jon Smith would start every day by reviewing up to 100 or more ecommerce orders. “I was just going through and making judgement calls,” says Smith, Operations Manager at HomeSeer.” “Do the shipping and billing addresses match? Did they use PayPal? What kind of card did they use? Do they have any history…

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Moment: How a Branded Manufacturer Fought, and Won, Against Online Fraudsters

If there was ever a poster boy for online payment fraud it would be Marc Barros. In July of 2015, a year after Barros’ Seattle-based Moment started online sales of its popular wide-angle and telephoto lenses for mobile phone cameras, fraudsters launched a full-frontal assault. “We basically got ransacked for 50K in about 60 days,”…

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Ohio Power Tool: Building a fraud-free business Amazon won’t compete with

Jay Amstutz credits his mother with driving Ohio Power Tool into the online sales business.  “In 1999,” says the company’s president, “she just said to me ‘I think the Internet is a thing that people will be using. Let’s get on it!’”  The site didn’t include e-commerce until 2003. “When we had our first site…

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