April 10, 2017
Sourabh Kothari
Sourabh is the Director of Merchant Advocacy at Signifyd, where he brings over 18 years of experience defining, designing and delivering content through stories, events and video.

Signifyd’s First Tech Talk and Networking Event on April 20

We’re hosting our first Tech Talk and Networking event right here in the Bay Area where you can meet our engineering team, learn many interesting facts about ecommerce fraud, join an in-depth technical discussion about machine learning and get an inside look at everything our product and engineering teams are currently working on.

For this first event, Michael Liberty, our co-founder and COO, will talk about Signifyd’s journey and how we became the world’s largest provider of Guaranteed Fraud Protection. Michael will be followed by Stacy Martin, our Senior Director of Risk Operations, who will walk you through a day in the life of our Fraud Squad – the human experts behind Signifyd’s fraud detection system. And no Tech Talk would be complete without a discussion about all the lessons we’ve learned building Signifyd’s real-time machine learning infrastructure over the past 6 years.

Join us at 6:00 PM on April 20 for our first Tech Talk, complete with drinks, appetizers and pizza (of course), right here at our headquarters on the 3rd Floor of 2540 North First Street, San Jose CA 95131.

Please register for this free event here and reach out to Shathiya Narayanasamy if you have questions at shathiya@signifyd.com.


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Signifyd’s Reimbursement Policy

What’s Covered

We cover chargebacks connected with fraud or unauthorized charges, often due to:

  • Stolen account information (account takeover)

  • Stolen financial information

What’s Not Covered

We do not cover chargebacks due to errors made by the merchant, card processor, or shipper, like:

  • Item not received, not as described, or defective/broken

  • Refund not processed

  • Duplicate charges

As long as the chargeback meets the above criteria, we'll cover it and reimburse the full chargeback amount, plus any associated fees.