August 15, 2017
Sourabh Kothari
Sourabh is the Director of Merchant Advocacy at Signifyd, where he brings over 18 years of experience defining, designing and delivering content through stories, events and video.

Signifyd Recognized as Top Bay Area Cybersecurity Company

We’re thrilled and humbled to be recognized by the San Francisco Business Times as one of the Top 25 Greater Bay Area Cybersecurity Companies for 2017.  We’re joined in this list by our partner ThreatMetrix, disruptors like Illumio and rapidly-growing FireEye. Companies were ranked by the size of their local cybersecurity workforce and the list is topped by network security leader Palo Alto Networks.

As ecommerce fraud continues to cost merchants billions of dollars in losses, we continue to grow to meet this challenge. Signifyd is hiring across numerous departments to meet growing demand from merchants worldwide. Signifyd’s customers are entering new markets, reducing manual reviews and shipping goods out to customers out faster with our real-time machine learning and fraud liability shift. We are grateful to our 5,000+ merchants who have helped make Signifyd the world’s largest provider of Guaranteed Fraud Protection.

Signifyd was founded to make fraud-free e-commerce available to every business. Signifyd solves the challenges that growing e-commerce businesses persistently face: billions of dollars lost in chargebacks, customer dissatisfaction from mistaken declines, and operational costs due to tedious, manual transaction investigation. As the world’s largest provider of Guaranteed Fraud Protection, Signifyd provides a 100 percent financial guarantee against fraud and chargebacks on every approved order. This effectively shifts the liability for fraud away from e-commerce merchants allowing them to increase sales and open new markets while reducing risk. Signifyd is in use by multiple companies on the Fortune 1000 and Internet Retailer Top 500 list. Signifyd is headquartered in San Jose, CA.

 

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Signifyd’s Reimbursement Policy

What’s Covered

We cover chargebacks connected with fraud or unauthorized charges, often due to:

  • Stolen account information (account takeover)

  • Stolen financial information

What’s Not Covered

We do not cover chargebacks due to errors made by the merchant, card processor, or shipper, like:

  • Item not received, not as described, or defective/broken

  • Refund not processed

  • Duplicate charges

As long as the chargeback meets the above criteria, we'll cover it and reimburse the full chargeback amount, plus any associated fees.

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