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Signifyd Review

Helps me solve cases that I am unsure about if whether they’re a fraud or not, or reassures me they are.

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Quick Implementation, Valuable Time Saver, Highly Recommend

We are solving the problem of chargebacks and staff hours spent researching customers on questionable orders. We have realized time savings, allowing these employees to take on new tasks benefiting Appogee, as well as financial savings in not being hit with chargebacks.

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Helpful Tool for Fraud Prevention

As above, it’s hard to catch when someone has been denied without an email or notification. We are coming up with a manual process for checking for cancelled orders.

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Kind of complicated to understand scores

Our previous method we would have to eyeball a customers ID and card they used for the order which was very time-consuming. we have avoided some fraud orders with Signifyd. there arent really any problems to solve so i cannot answer that question. one benefit is not having to ask customers to send sensitive information…

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Pays for itself

Prior to implementing Signifyd we had two expensive fraudulent orders which were worth AU$900 each. After implementing Signifyd we have not had a single chargeback claim as we cancel all orders that Signifyd flag as suspect and won’t guarantee. It has paid for itself!

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