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Case Study

Mitchell and Ness Logo

Challenge

Crossborder Expansion

Industry

Fashion

Product

Guaranteed Fraud Protection

Integration

Magento

About Mitchell and Ness

Mitchell & Ness’ sports and music fashions are must-haves for streetwear fans. Increased worldwide sales attracted fraudsters to their website. Signifyd’s Guaranteed Fraud Protection improves their order approval rate.

“Signifyd approves or declines the transaction based on their review. We trust their decisions. If we get any chargebacks, Signifyd covers the costs. It’s a no-brainer.”

ANDREW BASENFELDER, MITCHELL & NESS APPLICATION ADMINISTRATOR

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Challenge

During their busiest season, it became clear that the manual review method no longer worked for Mitchell & Ness. Their global growth and cross-border commerce strategy demanded a better solution.

Solution

Signifyd’s Guaranteed Fraud Protection and network of ecommerce data provides a higher order approval rate for Mitchell & Ness and boosts their international orders.

Result

With Signifyd, Mitchell & Ness increased cross-border sales while improving international approval order rates by 15% and reducing chargebacks by 2%. Their overall order approval rate is now 12% higher than before using Signifyd.